Digital Experience Management Administrator

Capgemini

4 - 6 years

5 - 9 Lacs

hyderabad gurugram bengaluru

Posted:3 hours ago| Platform:

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Skills Required

python service management dashboard development powershell query writing c# oracle data analysis data warehousing power bi dbms triggers sql server sql stored procedures tableau automation tools java linux administration management etl

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role

Configuring dashboards, alerts, and remote actions to support proactive digital experience monitoring.
Deploying and managing endpoint agents or browser extensions across enterprise devices, ensuring data privacy and security.
Designing investigations and queries to identify performance issues and user experience bottlenecks.
Integrating the digital experience platform with other IT systems and automating tasks using scripting languages such as PowerShell or Python.
Monitoring and troubleshooting digital experience data to support incident resolution and performance optimization.
Collaborating with IT and business stakeholders to align platform configurations with organizational goals and automation strategies.

Your Profile

4 to 6 years of experience working with digital experience management platforms (Nexthink or similar).
Strong skills in dashboard creation, data investigation, and automation using scripting tools.
Experience in digital workplace management and end-user computing environments.
Familiarity with modules or features such as application monitoring, remote actions, user engagement campaigns, and analytics.
Proficiency in handling incidents and change tickets within IT service management frameworks.
Experience with query languages (e.g., NQL or equivalent) and automation tools is a plus.

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