Digital Business Analyst

Summary of the Business Analyst Role

This job description outlines a Business Analyst position focused on Agile/Lean Scrum methodologies, cross-functional collaboration, and delivering innovative digital solutions. It's tailored for someone in a digital services team, emphasizing stakeholder management, process improvement, and compliance documentation. Below, I'll break it down into key sections for clarity, based on the provided details.

Key Responsibilities

• Agile/Lean Scrum Expertise

  : Proficient in creating Epics, Features, and User Stories for multi-disciplinary teams, defining business-driven acceptance criteria, and collaborating with Product Owners, Engineers, and Creative teams to deliver digital solutions.

• Product Backlog Management

  : Work with Product Owners to build and maintain the product backlog using Agile practices, including facilitating backlog refinement sessions for engineering teams.

• Cross-Functional Collaboration

  : Engage with stakeholders across Products, GTOM (likely Governance, Technology, Operations, and Management) requirements, internal IT, and QRS (possibly Quality, Risk, or Security) teams during project delivery.

• Process and Workflow Design

  : Design workflows and process maps for new products or features.

• Documentation

  : Produce Business Requirements Documents (BRDs) aligned with SSDLC (Secure Software Development Life Cycle), GTOM compliance materials (e.g., Support Models, DPIA Assessments), business cases for initiatives, and training materials/guidance/Knowledge Base articles.

• Risk Management

  : Identify risks, recommend controls/mitigations via RAID logs (Risks, Assumptions, Issues, Dependencies).

• Team and Culture Focus

  : Foster an inclusive team culture, support junior resources, build networks with stakeholders/SMEs for effective decision-making, and leverage AI to optimize products and team work.

• Continuous Improvement

  : Actively review and enhance internal processes.

Required Professional Experience

• Core Experience

  : Demonstrable background in Business Analysis.

• Stakeholder Management

  : Skills to build credibility, trust, and challenge stakeholders at all levels.

• Agile Understanding

  : Knowledge of Agile processes like Iteration/Release Planning, Backlog Refinement, Retrospectives, Sprint Reviews, and Daily Stand-ups.

• Communication and Analysis

  : Ability to interpret, present, and challenge complex information across organizational levels.

• Attitude and Mindset

  : "Can-do" attitude, motivation of colleagues, appetite for process improvement, team player mentality, comfort under pressure with multi-tasking, and desire to develop personally and as a team.

• Optional

  : Experience in Design Thinking.