6 - 11 years

16 - 17 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Support and maintenance of DevOps and resiliency products, tools and services that support our continuous integration, continuous deployment/delivery capabilities, and automated provisioning on both AWS Cloud and On-Prem Platforms.
  • Analyze issues/failures in products and services and identify common themes, root cause and remediation actions that will strengthen the stability and reliability of the product.
  • Lead incident and problem management by collaborating with various teams to ensure customer issues are resolved timely and efficiently.
  • Develop and contribute to knowledge base, process, and procedure documentation.
  • Implement proactive monitoring of tools, services, and infrastructure at all tiers to help reduce unplanned outage time.
  • Collaborate with the development and infrastructure teams to improve and support software features through agile, continuous integration, and continuous delivery/deployment (CI/CD) processes.
  • Work with respective SMEs on maintaining health, monitoring, alerting, and reporting tools (Dynatrace, etc.)
  • Contribute to technical process improvements across a variety of fields such as training, agile, and modern development practices.
  • Lead by example through demonstration of high performance in the areas of customer service, collaboration, partnership, reliability, efficiency, and execution.
  • Strong customer service skills and an ability to interact at all levels of the organization (customers, technical teams, and senior executives).
  • Provide after business hours support and 24x7 on-call support on a rotational basis.
  • Develop and maintain knowledge and expertise on EDSO and resiliency products and services.
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

  • Minimum of 6 years of related experience
  • Bachelors degree preferred or equivalent experience
  • 6+ years IT confirmed experience with skills using DevOps tools to automate software development process. Application or Infrastructure Support experience is required.
  • Administration experience in DevOps tools such as Jenkins, Bitbucket, JIRA, Fortify, SonarQube, and Nexus.
  • Basic understanding of technologies and platforms including UNIX/Linux, Git, Maven, OpenShift, etc.
  • Basic understanding of AWS Cloud services such as compute, networking, and security.
  • Implementation experience in DevOps Operations for Agile projects.
  • Experience in supporting systems from an infrastructure, code, and security perspective.
  • Experience in issue/bug tracking tools (JIRA).
  • Good understanding of Incident, Problem, and Change Management ITIL processes
  • Ability to communicate effectively (both written and verbal).
  • Familiarity with Programming languages such as Java, Angular and Python.

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The Depository Trust & Clearing Corporation (DTCC)

Financial Services

Jersey City NJ

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