Job Purpose • Is a servant-leader for the Scrum Team that does anything possible to help the team perform at their highest level • Help form a self-managed team that is motivated, predictable, transparent and consistently delivers quality work and continually inspects and adapts in order to improve and maximize throughput whilst upholding the Agile values, principles and practices • Facilitates the removal of impediments teams face when developing solutions • Implements agile best practices within a team • Helps the development team, business and management develop a culture of collaboration - Act as a change agent to the team and organisation • Supports the team to be self-organising and function as an accountable, high performance team • Focused and goal driven and helps to achieve the Sprint goals • Be a master facilitator Key Activities / Outputs • Act as Scrum master for 1 – 4 scrum teams with a focus on guiding the teams towards improving the way they work. • Facilitate Scrum Events ensure that they are focused and productive (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives and Backlog Refinement) • Help facilitate Product Planning Workshops and Release Planning Sessions • Assist the Product Owner in prioritisation and scheduling of work, to meet delivery time frames • Ensure backlog is in good standing by having regular re-occurring weekly backlog grooming sessions • Ensure that all the team members understand their role and fulfil them to the best of their ability • Guide/coach/mentor the development team to take on the responsibilities of the process and ownership of the product – lead the team to a self-organised state • Build a high performing team, focusing on improving team dynamics and performance, help the team manage interpersonal conflicts, challenges and opportunities for growth. • Protect the team from interruptions and distractions to maximize productivity and create flow of work • Identify and facilitate the resolution of identified impediments • Help the team make achievable sprint commitments with the use of velocity data and team availability • Help the team members communicate, co-ordinate and meet their delivery goals • Ensure the team / stakeholders adhere to Definition of Ready (DoR) / Definition of Done (DoD) • Highlight risks and dysfunctions where the DoR / DoD is not met • Ensure the team uses the standardized reference story for estimating • Ensure understanding of the Agile principles and Scrum process, across teams and stakeholders • Ensure adherence to the Agile principles and Scrum process and help resolve any deviations • Raise issues that are putting delivery at risk as soon as they arise • Help facilitate delivery solutions and manage expectations • Responsible to produce the following artefacts (Weekly Sprint Reports, Release projection / Burndown) to create visibility and transparency of the progress and status of the systems delivery • Continually grow and share Agile knowledge. Technical Skills or Knowledge Knowledge and/or experience of Kanban, Knowledge of the software development life cycle, Essential you are fully proficient at Jira administration, for example: Understand the JIRA data model, Create and maintain workflows, transitions, post actions, etc., Plugin evaluation, Project administration, Create and maintain Users and Security Groups, Proficient in writing JQL queries, Create and maintain fields and field configurations, screens and screen configurations, Excellent communication skills in English in written and spoken form Preferred Technical Skills (Would be advantageous) Working with ServiceNow IT Business Management (ITBM) This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Purpose Designs, develops, and implements Integration (WSO2 for now) applications to support business requirements. Follows approved life-cycle methodologies, creates design documents, writes code and performs unit and functional testing of software. Contributes to the overall architecture and standards of Vitality Group, acts a platform product SME, and plays a software governance role. Must exhibit a security-first mentality whereby all integration deliverables adhere to security best practices in order to ensure the safety of the platform and its underlying member information. Must be highly skilled with enterprise integration patterns, and proficient with delivering third-party integration solutions in a reusable, scalable manner. Technology stack comprises of WSO2 Identity Server, API Manager and Micro Integrator. Applicants must be able to do Java development as needed for Micro Integrator, which is an ESB and complies to Enterprise Integration Patterns. Java skills may be extended as needed to other integration technologies which may rely completely on Java. Key Activities / Outputs Work closely with Business Analysts to analyse and understand the Business Requirements and Business Case, in order to produce simple, cost effective and innovative solution designs. Design and implementation of the following, in accordance with Vitality Group standards, processes, tools, and frameworks: Integration solutions using WSO2 Enterprise Integrator. REST/SOAP API’s using WSO2 API Manager. Authentication/Authorization solutions using WSO2 Identity Server. Test the quality of produced software thoroughly through participation in code reviews, the use of static code analysis tools, creation and execution of unit tests, functional regression tests, load tests and stress tests and evaluating the results of performance metrics collected by this software. Participate in feasibility studies, proof of concepts, JAD sessions, estimations, and costing sessions, evaluate and review programming methods, tools, and standards, etc. Maintain the system in Non-Production and Production environments and provide support in the form of query resolution and defect fixes. Prepare the necessary technical documentation including payload definitions, class diagrams, activity diagrams, ERDs, operational and support documentation, etc. Driving the skills development of team members, coaching of team members for performance and coaching on career development, recruitment, staff training, performance management, etc. Ensure underlying security best practices are adhered to across all implementations. Ensuring that all external system that interact with the WSO2 ecosystem follow strict security best practices as not to compromise the integrity of the system as a whole. Technical Skills or Knowledge • WSO2 Enterprise Integrator (or similar competing vendor product) • WSO2 API Manager (or similar competing vendor product) • WSO2 Identity Server (or similar competing vendor product) • Java • Object Orientation • Junit • SOA • Micro-services • REST API design • Authorization frameworks and best practices (OAuth 2.0) • Linux • Kubernetes • Data Modelling • UML • SQL • SoapUI (SOAP) / REST client (JSON) • Architectural Styles • Enterprise Integration Patterns • Kafka • Elasticsearch • Kibana • FluentD • Spring Boot and Spring Integration Preferred Technical Skills (Would be advantageous) • Spring Boot and Spring Integration This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Purpose Designs, develops, and implements applications to support business requirements. Follows approved life cycle methodologies, creates design documents, writes code, and performs unit and functional testing of software. Contributes to the overall architecture and standards of the group, acts as an SME and plays a software governance role. Key Activities / Outputs Delivery of Projects & Change Requests Play a vital role in the design, development, testing and deployment of Liferay DXP solutions. Work closely with Business Analysts, Solutions Architects, and other Developers to analyse and understand the Business Requirements and Business Case, in order to produce simple, cost effective and innovative solutions using the Liferay DXP product. Design efficient Content Models, Security Models, Workflows and Templates for the Liferay DXP product. Sound experience with producing technical documentation including Class Diagrams, Activity Diagrams, ERDs, operational and support documentation, etc. Implement designed solutions in accordance with Vitality Group standards, processes, tools, and frameworks. Apply Usability and UX best-practices to all deliverables. Utilise data from external data sources and API’s. Test the quality of produced software thoroughly through participation in Code Reviews, the use of Static Code Analysis tools, creation and execution of Unit Tests, Functional Tests, Regression Tests, Performance Tests and Stress Tests (and evaluating the results of performance metrics collected through the software). Participate in Feasibility Studies, Proof of Concepts, JAD Sessions, Estimation and Costing Sessions, evaluate and review programming methods, tools, and standards, etc. Support Act as a technical liaison between clients, other Engineering teams, as well as Operational and Support teams. Maintain the system in production and provide support in the form of query resolution and defect fixes (including improvement of application performance). Security, Maintenance & Upgrades Review and audit existing Solutions, Designs and Systems Architecture. Ensure Liferay DXP product is kept up-to-date with recent DXP product versions, Fix Packs, and Security Fix Packs. Ensure development encompasses security best-practices with the aim to introduce zero Security Vulnerabilities into the Liferay codebase. Governance, Oversight & Mentoring Drive the skills development of team members, coaching of team members for performance and career development. Ensure external Federated Development teams are developing on the Liferay DXP product in accordance with Vitality Group’s governance process and standards. Provide input into recruitment, staff training, and performance management processes. Continuously discover, evaluate, and implement new technologies to maximise development efficiency. Technical Skills or Knowledge • Liferay Enterprise DXP 7.0 and above. • HTML 5, CSS 3, JavaScript, and React. • Interfacing with RESTful and SOAP-based web-services. • Solid knowledge of design patterns and refactoring concepts. • Practical expertise in performance tuning and optimization, and problems analysis. • Solid technical expertise and troubleshooting skills. • Experience with modern project management, CI/CD, and team collaboration tools (e.g., Jira, Jenkins, Gerrit). • Understanding of Agile principles. Preferred Technical Skills (Would be advantageous) At least 5 years’ experience in web development and Content Management Systems in general, with at least 3 years of specific Liferay experience advantageous. This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Purpose Designs, develops, and implements Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, writes code and performs unit and functional testing of software. Contributes to the overall architecture and standards of the group, acts as an SME and plays a software governance role. Key Activities / Outputs • Work closely with business analysts to analyse and understand the business requirements and business case, in order to produce simple, cost effective and innovative solution designs • Implement the designed solutions in the required development language (typically Java) in accordance with the Vitality Group standards, processes, tools and frameworks • Testing the quality of produced software thoroughly through participation in code reviews, the use of static code analysis tools, creation and execution of unit tests, functional regression tests, load tests and stress tests and evaluating the results of performance metrics collected on the software. • Participate in feasibility studies, proof of concepts, JAD sessions, estimation and costing sessions, evaluate and review programming methods, tools and standards, etc. • Maintain the system in production and provide support in the form of query resolution and defect fixes • Prepare the necessary technical documentation including payload definitions, class diagrams, activity diagrams, ERDs, operational and support documentation, etc • Driving the skills development of team members, coaching of team members for performance and coaching on career development, recruitment, staff training, performance management, etc Technical Skills or Knowledge Extensive experience working with Java, Solid understanding of Object Orientated programming fundamentals, Needs to have a high-level understanding of the common frameworks in the Java technology stack, Extensive knowledge of design patterns and the ability to recognize and apply them, Spring, Hibernate, Junit, SOA, Microservices, Docker, Data Modelling, UML, SQL, SoapUI (SOAP) / REST client (JSON), Architectural Styles, Kafka, Zookeeper, Zuul, Eureka, Obsidian, Elasticsearch, Kibana, FluentD Preferred Technical Skills (Would be advantageous) This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Purpose As a Senior DevSecOps Engineer, you will be responsible for integrating security into the development, deployment, and maintenance of our software products, ensuring the highest standards of security and reliability. Key Activities / Outputs • Develop and implement security solutions throughout the software development lifecycle, from design to deployment and maintenance, using methodologies such as STRIDE, DREAD, CVSS, and the OWASP ASVS. • Work closely with developers, IT operations, and security governance and operations teams to ensure security is integrated into all aspects of the development pipeline. • Automate security processes and tools to enable continuous integration, continuous delivery, and continuous monitoring (CI/CD/CM) of applications and infrastructure. • Develop and implement metrics, reporting, and monitoring processes to track the effectiveness of DevSecOps practices, using tools like Dynatrace, ELK, Splunk, AWS CloudWatch and Sonatype Examples of metrics include vulnerability remediation times, security incidents, and code review coverage. • Establish a governance, review, and continuous improvement process for DevSecOps practices, ensuring alignment with organizational goals and industry best practices. • Perform risk assessments and threat modelling to identify potential vulnerabilities and provide recommendations for mitigation strategies. • Develop and enforce security policies and guidelines for application and infrastructure development, based on industry best practices and standards such as OWASP Top Ten, CWE/SANS Top 25, NIST SP 800-53, and OWASP ASVS. • Train and mentor developers in secure coding practices, emphasizing areas such as input validation, output encoding, and least privilege principles, as well as conducting regular security awareness sessions. • Conduct regular security audits, vulnerability assessments, and penetration tests to identify and remediate potential threats. • Stay current with industry trends, emerging threats, and best practices in DevSecOps to continuously improve our security posture. • Develop and maintain documentation related to security practices, policies, and procedures. Technical Skills or Knowledge Strong understanding of software development processes, CI/CD principles, and Agile methodologies, Expertise in various security frameworks, tools, and technologies such as OWASP, SAST, DAST, IAST, RASP, and familiarity with toolsets such as SonarQube, Veracode, Checkmarx, and Fortify, Proficient in scripting languages such as Python, Ruby, or Shell, Experience with containerization and orchestration technologies, such as Docker and Kubernetes, Familiarity with cloud platforms (AWS, Azure, GCP) and their respective security services and tools, Knowledge of networking protocols, firewalls, intrusion detection systems, and encryption technologies, Strong analytical, problem-solving, and communication skills, Software Development: This includes proficiency in programming languages such as Python, Java, JavaScript, or C#, as well as familiarity with software development methodologies like Agile or DevOps, Security Knowledge: They should be familiar with security frameworks such as OWASP (Open Web Application Security Project) and have experience in implementing security controls and practices within software development processes, DevOps Practices: This includes experience with continuous integration and continuous deployment (CI/CD) pipelines, configuration management tools like Ansible or Chef, containerization technologies such as Docker or Kubernetes, and infrastructure-as-code (IaC) tools like Terraform or CloudFormation, Security Tools and Technologies: This may include vulnerability scanning tools like Nessus or Qualys, security testing frameworks such as Burp Suite or ZAP, security information and event management (SIEM) tools like Splunk or ELK stack, and other relevant security tools, Cloud Computing: Experience with cloud security best practices, configuring and securing cloud resources, and managing cloud-based deployments is highly valuable Preferred Technical Skills (Would be advantageous) This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Purpose Ensure Quality of all software releases by conducting various forms of testing to to identify all defects and make sure the software is performing according to requirements Key Activities / Outputs • Develop appropriate test plans to address quality assurance needs • Perform automated / manual testing of product and document the process thoroughly • Perform functional specification analysis to determine core system functionality, prerequisites, risks, and test criteria (full scope of testable requirements) • Develop test cases based on functional specifications, stakeholder requirements, system functionality and complexity • Conduct system testing bases on test cases in line with the test plan, quality management standards and testing policies and practices • Record the test results on the relevant system and make test results available to all stakeholders • Report accurately on the progress of test execution • Collaborate with the developers and business system analyst to analyse and resolve the defects • Ensure at all times that risks are escalated and mitigated where necessary • Drive test strategy and test automation initiatives • Advise and guide colleagues regarding effective test approaches and techniques and provide support for complex test cases in order to provide maximum coverage with minimum effort. • Ability to work in international teams where communication may meet language barriers. • Participate in test cate review sessions. • Educate and coach junior team members. • Resolve production queries with little or no support and provide junior team members with appropriate guidance in resolving the queries. • Develop load, performance and stress testing plans Technical Skills or Knowledge 6+ years’ experience working as a Test Analyst, 4+ years’ experience in Automation testing, Experience in back-end application testing, Exposure to diverse IT projects using a variety of testing tools and techniques, Proven experience of testing complex user interfaces, Interpreting business and technical specifications, Commitment to quality and a thorough approach to work, Must be self-motivated, results driven and be capable of managing multiple priorities, projects, deadlines and tasks, Regression, usability, sanity and functional testing methods, JIRA, SQL, SOAP UI, XML/JSON, Agile methodology, Performance Testing, Selenium, Appium Preferred Technical Skills (Would be advantageous) Test lead/ Test Manager experience, Experience conducting Performance testing, Java programming,Gatling, Knowledge and experience of Fitnesse This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Purpose As owner of the escalation process the Incident Manager will take ownership of Major Incidents, ensuring co-ordination of the resolving parties, effective communication to stakeholders and completion of Post Incident Reviews. This role also requires working flexible hours (24x7) across 3 different shifts on a rotation basis and a willingness to work on-call if required. Key Activities / Outputs Manages the process to restore normal service operation as quickly as possible to minimize the impact to business operations Ability to effectively operate and communicate efficiently under pressure Create Knowledge with repeatable procedures with a goal of reducing the number of Incidents Determines if an incident needs to be escalated according to priority and severity of the issue Ensure that activities within a process are being performed at a high level of quality and that it meets its associated Service Level Agreements or Operational Level Agreements Ensure the closure of all resolved and end-user confirmed Incident records Drive cross functional and technical team collaboration during problem resolution Facilitate timely identification, escalation, resolution, and follow-up for all outstanding issues Identify potential problems and/or increasing trend of repetitive Incidents Initiation of a Bridge Call and War Room where required to facilitate restoration of services Provide guidance to the Incident Process Coordinators Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process Facilitate Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence Manage workload through effective staff capacity management and scheduling Available for on-call and emergency response rotation as needed Interact directly with IT leaders, Managers and key stakeholders to proactively communicate status on active Major Incidents or Problem tickets Attendance at the regular CAB meetings to contribute to discussions and impact assessments of proposed service changes as well as ensuring business impacts and communication is taken care of ahead of changes being implemented Escalation of risks and issues to management/executives Technical Skills or Knowledge • ITSM Tools • APM and Infrastructure Monitoring Tools Preferred Technical Skills (Would be advantageous) ServiceNow DynaTrace Grafana This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.

Job Purpose The Application Support Analyst will support Vitality Group’s systems, applications and services by providing technical support to customers and partners around the world. The Application Support Analyst will drive the resolution of non-major incidents and service requests in accordance with defined Service Level Agreements and Operational Level Agreements. This role requires working flexible hours due to the 24x5 nature of the function. Passive standby during weekends is also required in the event of major incidents. The ideal candidate will have experience supporting systems in production in a cloud based environment. Key Activities / Outputs • 1st line troubleshooting, application of work arounds and service restoration using available tools, knowledge base and Standard Operating Procedures • Investigate, debug and troubleshoot code in order to resolve problems and defects. • Facilitate resolution of Incidents and Service Requests throughout the lifecycles and across various teams within the specified Service Level Agreements/Operational Level Agreements • Assist with communication, creation, maintenance, scheduling and distribution of reports • Ensure all incidents logged meet the minimum entry criteria to enable efficient debugging • Application and verification of known solutions or Standard Operating Procedures to Incidents and Service Requests (e.g. assisting with the restarting of services on request, data fixes, ad-hoc data extracts and query executions, etc.) • Proactive ticket status updates and escalation/follow ups where applicable • Verify resolution with end-users and resolve assigned Incidents and Service Requests • Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) in order to provide input for continuous improvement initiatives regarding ticket trends and opportunities for improvement of processes and procedures • Record and classify received alerts and events and initiate an immediate effort in order to restore a failed IT Service as quickly as possible as per severity classification and associated Service Level Agreements • Analysis of logs in the error queue and initiating resolution with the respective resolver group • Evaluation and escalation of Incidents at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Team Leader/Manager according to the agreed priority and severity of the incident • Collaborate with other VG work streams to troubleshoot and restore services in the event of outages • Escalate risks and issues to management timeously depending on severity and impact • Create and submit knowledge articles • Provide knowledge transfer and upskilling of direct subordinates, peers and junior analysts • Available for on-call and emergency response rotation as needed • Participate in Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence • Review records produced by Junior team members and provide recommendations for improvement and enhance processes where applicable. • Participate in various cross-functional forums and work streams to contribute to the improvement and implementation of policies, frameworks and standards. Technical Skills or Knowledge More than 2 years’ experience in an Application Service Desk and Development Role, Java, SQL, JSON, GIT Preferred Technical Skills (Would be advantageous) Customer support experience, ITSM Tools (ServiceNow experience), SDLC experience, Android, iOS, Liferay, Oracle, Postgres, AWS, webservices, microservices, ServiceNow, Dynatrace, Kibana, PowerBI, REST Clients This position is a hybrid role based in Hyderabad which requires you to be in the office on a Tuesday, Wednesday and Thursday.