Desktop Supporter

1 - 2 years

1 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

End-User Support : Provide first-level technical support for desktops, laptops, printers, and applications. System Setup : Install, configure, and troubleshoot Windows OS, MS Office, and ERP software. Hardware Maintenance : Diagnose and replace faulty hardware components (RAM, HDD, etc.). Network Support : Assist with LAN/Wi-Fi issues, printer sharing, and VPN setup. User Management : Create and manage Active Directory user accounts and permissions. Security Compliance : Monitor antivirus, system updates, and ensure data protection policies are followed. Documentation : Maintain logs of issues and IT asset inventory using help desk tools. Role & responsibilities Collaboration : Coordinate with network and system teams for escalations. Technical Qualifications : Working knowledge of Windows OS, Office 365, basic networking, and ITIL preferred. Regards Dinagaran R rajideena2305@gmail.com

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