Desktop Support Executive

Hire Reactor Com

2 - 7 years

4 - 8 Lacs

chennai

Posted:16 hours ago| Platform:

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Skills Required

hardware support & diagnostics security & updates remote support system troubleshooting software installation & configuration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Overview

Desktop Support Executive

Key Responsibilities

Hardware Support
: Provide technical support for desktop hardware, including laptops, desktops, monitors, printers, and peripherals.
Software Installation & Configuration
: Install and configure operating systems (Windows, Mac OS) and software applications, ensuring proper setup of security software and productivity tools.
System Troubleshooting
: Diagnose and resolve system issues, including crashes, slow performance, software conflicts, or missing drivers.
System Security & Updates
: Ensure antivirus software is installed and security patches are up to date. Perform routine system maintenance to optimize performance.
Employee Support & Training
: Assist employees with desktop issues and offer training on software usage and best practices.

Skills

Strong troubleshooting skills in hardware diagnostics and OS-related issues.
Familiarity with network configuration and support.
Ability to provide remote support and communicate effectively with non-technical users.
Experience with HRIS platforms like HHUB (a plus).
Ability to manage multiple support tickets efficiently.

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