Job
Description
Desktop Support Engineer: Congratulations, you have taken the first step towards bagging a career-defining role. Join theteam of superheroes that safeguard data wherever it goes. What shouldyou know about us? Seclore protects and controls digital assets to help enterprises prevent datatheft and achieve compliance. Permissions and access to digital assets can begranularly assigned and revoked, or dynamically set at the enterprise-level, including when shared with external parties. Asset discovery and automatedpolicy enforcement allow enterprises to adapt to changing security threats andregulatory requirements in real-time and at scale. Know more aboutus at www.seclore.com You wouldlove our tribe: If you are a risk-taker, innovator, and fearless problem solver who lovessolving challenges of data security, then this is the place for you! Role: DesktopSupport Engineer (NIGHT SHIFT) Experience: 1 - 3 years Location: Mumbai A sneak peekinto the role: We are seeking a proactive and technically sound Desktop Support Engineer(Night Shift) to provide end-user support for Windows and macOS devices, resolve basic networking issues, and ensure smooth IT operations duringoff-business hours. Here's whatyou will get to explore: Provide first-level support for Windows and MacBook systems, including OSissues, software installations, and patch updates. Troubleshoot and resolve hardware, peripheral, and application issuesreported by users. Perform routine checks, system health monitoring, and overnight softwarerollouts or updates. Support VPN access, Wi-Fi connectivity, and LAN troubleshooting. Handle account-related support (password resets, profile issues, etc.) viaActive Directory or MDM platforms. Document incidents, solutions, and escalate complex issues to senior IT staffas needed. Maintain and update asset inventory, and coordinate with day-shift teams forfollow-ups. Ensure compliance with security protocols and SOPs during all supportoperations. Coordinate with global teams or external vendors for remote troubleshootingif required. We can seethe next Entrepreneur At Seclore if you Are tech agnostic, think innovatively and take calculated risk Why do wecall Seclorites Entrepreneurs not Employees We value and support those who take the initiative and calculate risks. We have anattitude of a problem solver and an aptitude that is tech agnostic. You get towork with the smartest minds in the business. We are thrivingnot living. At Seclore, it is not just about work but about creatingoutstanding employee experiences. Our supportive and open culture enables ourteam to thrive. Excited tobe the next Entrepreneur, apply today! Dont have some of the above points in your resume at the moment? Dont worry.We will help you build it. Lets buildthe future of data security at Seclore together.
