Desktop Support Engineer

Satcom Infotech

2 - 3 years

2 - 3 Lacs

pimpri-chinchwad pune

Posted:5 hours ago| Platform:

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Skills Required

windows support communication skills windows os desktop support windows active directory asset management vendor management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Experience Required:

Location:

Qualification:

Desktop Support Engineer

Key Responsibilities:

Provide
desktop support
(hardware, software, and networking) to end-users.
Install, configure, and troubleshoot
Windows OS, O365, and other applications
.
Manage
Windows Active Directory Environment
(user accounts, groups, and policies).
Handle
asset management and vendor coordination
.
Perform
incident resolution
within defined SLAs.
Maintain
documentation
of support requests, fixes, and IT assets.
Ensure excellent
communication and customer service
while resolving technical issues.

Key Skills Required:

Strong knowledge of
Windows OS, Active Directory, and O365
.
Hands-on experience with
asset management and vendor handling
.
Good understanding of
network basics (LAN/WAN, IP, DNS, DHCP)
.
Excellent
troubleshooting and problem-solving skills
.
Strong
communication and interpersonal skills
.

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