Desktop Support Engineer L1

We’re Hiring – Desktop Support Engineer (DL1)
Location: Gurugram | Noida | Delhi | Jaipur | Jalandhar | Guwahati | Lucknow | Ahmedabad | Thane | Andheri | Hyderabad | Kolkata | Bangalore
Immediate Joiners Preferred
Apply at: hrd1@raspl.com
Subject Line: Application for Desktop Support Engineer (DL1) – [Your Name]

Job Responsibilities:

• Provide technical support and assistance to end-users for hardware and software issues.
• Install, configure, and maintain desktop systems, operating systems, and applications.
• Troubleshoot desktops, laptops, printers, and peripherals.
• Perform regular system maintenance, diagnostics, and updates.
• Assist in deployment and setup of new hardware and software.
• Maintain detailed records of support requests using ticketing tools.
• Collaborate with internal IT teams to resolve complex issues.
• Ensure compliance with company IT and security policies.
• Provide user training and guidance on IT best practices.
• Manage and track inventory of IT hardware and software assets.
• Participate in IT improvement projects and initiatives.
• Stay updated with modern desktop support tools and technologies.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Application Question(s):

• What is your current ctc ?
• Are you comfortable for field job or branch visit ?