Desktop Support Engineer L1

CARE INFOTECH

2 years

1 - 2 Lacs

india

Posted:7 hours ago| Platform: GlassDoor logo

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Skills Required

support software network macos inventory onboarding offboarding resolve communication

Work Mode

Remote

Job Type

Part Time

Job Description

We are hiring a Desktop Support Engineer to provide technical assistance for desktops, laptops, and IT peripherals. The role involves resolving hardware/software issues, installing and configuring systems, and ensuring smooth day-to-day IT operations.

Responsibilities

Install, configure, and maintain desktops, laptops, printers, and peripherals
Troubleshoot hardware, software, and basic network issues
Provide support for Windows/macOS systems and common applications
Manage user accounts and access via Active Directory
Maintain IT inventory and documentation
Assist in employee onboarding/offboarding from an IT perspective
Respond to support tickets and resolve issues within defined timelines

Requirements

Minimum 2 years of experience in desktop support or IT helpdesk
Strong knowledge of Windows 10/11, MS Office, and basic networking
Familiarity with remote support tools and ticketing systems
Good communication and problem-solving skills
Ability to work independently and manage multiple tasks

Job Type: Permanent

Pay: ₹15,000.00 - ₹19,000.00 per month

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