Desktop Support Engineer

1 - 2 years

4 - 5 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:

  • Manage daily IT tasks: laptops (Windows/macOS), printers, networks, and hardware.
  • Maintain IT asset inventory and oversee issuance and lifecycle tracking.
  • Lead device setup and onboarding/offboarding processes.
  • Resolve IT tickets promptly and minimize downtime.
  • Implement internal tools and integrations (e.g., HRMS, collaboration apps).
  • Ensure IT security compliance: access control, backups, encryption, patching.
  • Provide remote support for distributed teams.
  • Collaborate with vendors for hardware support and procurement.
  • Document SOPs, configurations, and troubleshooting steps.
  • Use Gen-AI tools (e.g., ChatGPT) to automate support tasks and improve efficiency.

Required Skills:

  • 1-2 years of IT infrastructure/desktop support experience.
  • Proficient in Windows/macOS and mobile device management.
  • Strong networking knowledge (LAN/Wi-Fi, VPN, DNS, IP).
  • Experience with Google Workspace and Microsoft 365.
  • Excellent troubleshooting and communication skills.

Nice to Have:

  • Startup experience.
  • Knowledge of scripting/automation (e.g., Bash, AppsScript).
  • Familiarity with APIs and tool integrations.

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Cynosure Corporate Solutions

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