Posted:1 day ago|
Platform:
On-site
Full Time
Analyzes, troubleshoots and resolves Tier 1 level
software & hardware issues for internal end users
Processes IT equipment/hardware and software delivery
and installation requests.
Engages, delegates and coordinates Tier 2 & Tier 3
level issues to IT Team Members (i.e. Systems
Administrators) for issue resolution and support as
needed.
keeping them informed of the status of their request -
follows-up with internal customers to ensure that
requests were completed to the user’s satisfaction.
daily basis concerning open requests.
Job Type: Full-time
Pay: ₹19,000.00 - ₹24,064.53 per month
Experience:
Work Location: In person
Acute Informatics Pvt. Ltd
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