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Global Infotech
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Desktop Support Engineer 3

Desktop Support Engineer 3

Global Infotech

3 - 8 years

12 - 22 Lacs

gandhinagar

Posted:1 hour ago| Platform:

Apply

Skills Required

tanium microsoft sccm bigfix ecqm bash scripting shell scripting powershell scripting

Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

seasoned Desktop Support Engineer

Tanium

Key Responsibilities

Level 3 escalation point

Manage and optimize endpoint configurations using
Tanium
or equivalent endpoint management platforms.
Deploy applications, including
packaging and configuring MSI and EXE installers
for software rollout and patching.
Create and maintain
PowerShell
,
Shell
or
Bash scripts
to automate endpoint management tasks.
Oversee
Windows OS imaging and deployment
using tools such as
MDT
,
SCCM
, or
Autopilot
.
Implement, troubleshoot, and optimize
Group Policy Objects (GPOs)
as well as
Intune Policies.
Participate in
vulnerability remediation workflows
, ensuring compliance and security standards are met.
Provide
macOS support
, preferably with
Jamf administration
experience.
Generate and analyze endpoint compliance, performance, and security reports using
Excel
(pivot tables, formulas, charts) and/or
Power BI
.

Qualifications Required:

Proven
Level 3 support experience
in endpoint management environments.
Advanced troubleshooting skills for Windows and macOS platforms.
Strong scripting abilities in
PowerShell
,
Shell
, or
Bash
.
Solid knowledge of
Windows OS deployment
and imaging best practices.
Expertise with
GPOs
and policy-related troubleshooting.
Experience with
vulnerability management and remediation
processes.
Reporting
Power BI / Excel.

Preferred:

Tanium certification or extensive hands-on Tanium experience.
Proficiency with other endpoint tools such as
SCCM
,
BigFix
, or
ECQ
.
Experience with
Jamf
for macOS device management.
Strong reporting and analytics skills using
Excel
and/or
Power BI
.

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