Desktop Management MAC

Tech Mahindra

3 - 6 years

3 - 7 Lacs

mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

windows os mac support ios microsoft windows

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

We are seeking a highly motivated and skilled Technicians to provide technical support to our customers. The ideal candidate will have excellent customer service skills and a passion for technology. They will be responsible for diagnosing and repairing a variety of technical issues and providing expert advice to customers.

Preferred candidate profile

Diagnostic services for all MacOS, Windows OS, iOS and Android devices
• Assist on the conferencing room issues (Audio Visual Support) • Update virus definitions, scan for spyware • Update system and application drivers • Run battery diagnostics, report on disk drive status • Laptop services including • Re-image laptops (Windows and Mac) • Troubleshoot systems • Training & orientation of laptops, applications • Upgrade laptops (Windows and Mac), memory, and smart devices • User awareness services on any of the user request or any new service/application that was launched by Customer • Perform proactive health check of devices • Educate users on other avenues of support available to them (for e.g., chat, self-service etc.) • Provide awareness on any outage or maintenance window that may potentially lead to downtime of service for a user.

Communicate (oral and written) in both the Primary and Secondary Languages as assigned.

More Jobs at Tech Mahindra

Data Scientist

Noida, Uttar Pradesh, India

131.0 - 133.0 yrs

Salary: Not disclosed

System Engineer

Mumbai Metropolitan Region

Experience: Not specified

Salary: Not disclosed

Sr. Engineer

Pune, Maharashtra, India

5.0 - 7.0 yrs

Salary: Not disclosed

Tech Lead

Mumbai Metropolitan Region

8.0 - 8.0 yrs

Salary: Not disclosed

Tech Lead

Mumbai Metropolitan Region

4.0 - 4.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.