Desktop Engineer

Job Title: Desktop Support Engineer

Location:

Experience:

Package:

Desktop Support Engineer

Key Responsibilities:

• Provide first-level technical support to end-users for hardware, software, and networking issues
• Troubleshoot desktop, laptop, and printer-related problems
• Install, configure, and maintain operating systems and applications
• Support and troubleshoot Microsoft Outlook and other MS Office applications
• Respond to IT support tickets in a timely and professional manner
• Coordinate with vendors for hardware replacement or warranty claims
• Maintain documentation of issues and resolutions

Required Skills:

• Good knowledge of desktop and laptop hardware
• Strong troubleshooting and diagnostic skills
• Hands-on experience with Microsoft Outlook, Windows OS, and basic networking
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team

Eligibility Criteria:

• Minimum 1.6years of relevant experience
• Any graduate or diploma in IT/Computer Science preferred
• Immediate joiners will be given preference

Contact Detail:

Suman Sharma

Hrdhelpdesk1@raspl.com