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Desktop Engineer

1 - 4 years

1 - 4 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We re on a mission to change the future of
clinical research. At Perceptive, we help the
biopharmaceutical industry bring medical
treatments to the market, faster.
Our mission is to change the world
but to do this, we need people like you.
Apart from job satisfaction, we can offer you:
HEALTH:
- Medical plan for you and your dependents.
- Personal Accident Insurance
- Life Insurance
- Critical illness cover
WEALTH:
- Salary structure and Flexi basket
- Provident fund of 12%
- Gratuity scheme
YOURSELF: Internal growth and development programs & trainings
Key Responsibilities:
Responsibility
Supporting Activities
Desktop Endpoint Management
  • Manage and support Windows 10/11 laptops, and Apple mobile devices using Microsoft Intune and Apple MDM solutions
Desktop Endpoint Security Patching
  • Coordinate and deploy monthly security patches and updates to all end-user devices, ensuring compliance with internal policies and industry standards
Software Packaging & Deployment
  • Package, test, and deploy software applications using Microsoft Intune and other deployment tools
Collaboration
  • Work closely with IT Security and Infrastructure teams to ensure secure and efficient endpoint operations
Documentation
  • Maintain accurate documentation of configurations, procedures, and known issues
Compliance & Standards
  • Ensure all activities adhere to company policies, security standards, and regulatory requirements
Continuous Improvement
  • Identify opportunities for automation and process improvement in endpoint management and support
Major Incident Management
  • Working with Service Management, document major incidents through to resolution
Problem Management
  • Working with Service Management, document post incident reviews and root cause information, as well as preventative information
Change Management
  • Working with Service Management ensure all changes to our environments are documented and approved through appropriate processes
Other
  • Carryout any other reasonable duties as requested.
Functional Competencies (Technical knowledge/Skills):
  • Strong experience with Windows 10/11 administration and troubleshooting
  • Proficiency in Microsoft Intune for device management, compliance policies, and application deployment
  • Experience with Apple mobile device management (MDM) solutions
  • Familiarity with software packaging tools and scripting (e.g., PowerShell)
  • Understanding of endpoint security practices and patch management
  • Knowledge of ITIL processes (Incident, Problem, Change Management)
  • Excellent communication and documentation skills
  • Ability to work independently and manage multiple priorities
Behaviour Competencies:
  • Accountability
  • Adaptability
  • Customer Focus
  • Analytical Thinking
  • Results Orientation
  • Time Management
  • Problem Solving
  • Collaboration
Experience, Education, and Certifications
  • Proven experience in a Desktop Engineer or similar role supporting global environments
  • Hands-on experience with Microsoft Intune and Apple MDM
  • Experience with software packaging and deployment
  • Bachelors degree in IT or related field (or equivalent experience)
  • Microsoft certifications (e.g., MD-102) preferred
  • ITIL Foundation certification preferred
  • Fluent in English
Come as you are.

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Perceptive
Perceptive

Software Development

Auckland AUK

11-50 Employees

26 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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