Desktop Engineer (Juinagar)- Immediate joiner

Description We are seeking an enthusiastic and experienced Desktop Engineer to join our team in Juinagar. The ideal candidate will have 1-6 years of hands-on experience in desktop support and a passion for providing excellent customer service. As a Desktop Engineer, you will be responsible for ensuring the smooth operation of desktop systems and providing technical assistance to our employees. Immediate joiners are preferred. Responsibilities Install, configure, and maintain desktop operating systems and applications. Provide technical support to end-users for hardware and software issues. Troubleshoot and resolve desktop-related problems in a timely manner. Manage and monitor all installed systems and infrastructure for vulnerabilities and performance issues. Ensure security and privacy of the organization's data by implementing best practices. Document internal procedures and create user guides for employees. Collaborate with IT team members to enhance system functionality and performance. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 1-6 years of experience in desktop support or related IT roles. Proficiency in Windows 10/11 and macOS operating systems. Strong knowledge of Microsoft Office Suite, especially Excel and Outlook. Experience with remote desktop applications and help desk software. Familiarity with networking concepts and protocols (TCP/IP, DNS, DHCP). Basic understanding of Active Directory and Group Policy management. Excellent problem-solving skills and ability to troubleshoot hardware and software issues. Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users. Certifications such as CompTIA A+, MCSA, or similar are a plus.