Desk Sales executive( Organic food & beverage)

Job Description

Vistevia Agro Private Limited is a pioneering brand that has been bringing the joy of guilt-free sweetness to people's lives. With a commitment to sustainable growth, we have successfully launched several product categories, including jams and jellies, drink syrups, sauces, sweeteners, and candies. Our range of sugar-free products is meticulously crafted to cater to the health-conscious and diabetic consumer without compromising on taste. By gaining the loyalty and trust of thousands of customers across India, we have established ourselves as a trusted name in the sugar-free industry. The e-commerce platform has been the driving force behind our brand's growth, allowing us to reach out to consumers truly seeking our unique offerings. We are looking for someone to interact with the consumers who are already loyal to our brand while, converting more consumers by providing excellent customer service. JOB DESCRIPTION(Desk Sales Cum CCE) To answer all customer calls and solve their problems in the best way possible. Book orders that come through repeat sales Call new customers that show interest in our products Booking of orders on shiprocket or other such portals we use Utilize database to bring in more orders. To track delivery of parcels and in-case of any problems to get in touch with the courier company. WHAT ARE WE LOOKING FOR? Any Graduate with excellent communication skill Minimum 1 year experience in telecalling/customer care handling Someone who is well versed in English, Hindi. Must have an inclination towards selling and resolving customer issues. Basic computer knowledge excel, word, Google. Need to have basic discipline of coming on time and not take leaves frequently. Confidence in speaking with people for all regions of the country. Willingness to speak over the phone and messages WORK TIMINGS: Monday- Saturday 10am -6pm LOCATION: Ganganagar, Kalikapur (Near Bypass) Kolkata 700099 SALARY: Upto 20k Company website : https://www.vistevia.com/