Design Associate

Job Description

Key Responsibilities Act as the primary point of contact for customers, addressing inquiries and resolving issues efficiently. Understand customer needs and provide tailored solutions or recommendations. Promote and explain the features and benefits of the company’s products or services. Maintain detailed knowledge of the company’s offerings, policies, and procedures. Build and nurture positive relationships with customers to foster loyalty and satisfaction. Collaborate with internal teams to ensure customer needs are met and service standards are maintained. Identify opportunities to upsell or cross-sell products/services where applicable. Requirements Excellent communication and interpersonal skills. Strong problem-solving abilities with a customer-first mindset. Ability to work independently and collaboratively in a team environment. Proficiency in using CRM software and other customer management tools. Strong organizational skills and attention to detail. Adaptability to work in a fast-paced and dynamic environment. Proven experience in a customer-facing role, preferably in customer service, consulting, or sales will be an advantage. Education and Experience Bachelor’s degree in Business, Communication, or a related field (preferred). Freshers with Customer interacting skills are welcome to apply. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Are you interested and confident to interact with customers? Work Location: In person