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Bajaj Finance
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Deputy Unit Manager - Digital Platforms

Deputy Unit Manager - Digital Platforms

Bajaj Finance

3 - 5 years

13 - 17 Lacs

nashik

Posted:3 days ago| Platform:

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Skills Required

project management integration finance programming tools media it management it infrastructure design application development telecom sales storage contact center programming languages infrastructure software web services crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose
This position is open with Bajaj Finance ltd.Duties and Responsibilities

Strong application development skills i.e. API, object orientated programming languages

Relevant experience in IT Transition/Solutions

Experienced in contact center IT infrastructure solutions or transitions

Should have sound knowledge of Network, Voice, server, storage etc.

Should have sound knowledge of contact center IT infrastructure landscape

Should have in-depth knowledge of IVR design, telephony infrastructure, multi-media contact routing, self -service applications, IVR integration, predictive dialer

Should have sound knowledge about CRM and tools for integration with CRM software

Should have knowledge about Computer Telephony Integration, Web services

Should have knowledge about multi-channel and omni-channel contact center setup

Should have managed IT infrastructure projects (Network/Telecom/ Server compute)

Rich experience of Pre-sales / Project Management in contact center IT infrastructure domain

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