Deputy Manager - Operations and Service

Location Name: Shimoga Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities '- In-depth understanding of the financial products and credit policies for Secured and Unsecured business lines Would be responsible for managing credit verification vendors and ensuring TAT as well as Quality standards defined by BFL is adhered too. Responsible for end to end disbursement and payment process for Secured and Unsecured business. Drive adherence to various process and policies defined by central teams at location level. Responsible for managing OTC and PDD process at Combo locations (Secured/ Unsecured) and ensure NIL process gaps. Ensure teams are well updated with latest policy and process circulars sent by risk and HO operation team. Engage with Sales and Underwriting team at a location level on an ongoing basis to address concerns / issues and working on improvising the overall process efficiency. Carry out regular branch visits to address location level issues and verify adherence of various processes at Branch level. Required Qualifications And Experience "'- Minimum graduation with 4-6 years of experience in Retail Lending Credit and Operations. Effective verbal and written communication skills. Problem solving skills with strong attention to detail." Show more Show less