Deputy Manager - Debt Management Services - Consumer

Job Description

Location Name: Patna Job Purpose This position is open only for BFL Ltd Duties And Responsibilities Х To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. Х Control bucket flow cases and focus on non-starters. Х Ensuring documented feedback. Х Ensuring legal guidelines are complied with while repossessing of products Х Ensuring audit queries are complied with. Х Ensuring adequate УFeet on StreetФ availability area-wise / bucket-wise / segment-wise. Х Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives. Х Ensuring background and reference check of agencies / DCTs being appointed. Х Constant evaluation of DCTs and agencies. Х Identify and manage training needs for the CEs. Х Support collection officers in legal / police issues. Х Ensuring timely and profitable disposal of seized stock & safe custody of seized products Х Visit Random customers. Required Qualifications And Experience Х People Management skills. Х Demonstrated success & achievement orientation. Х Excellent communication skills. Х Negotiation Skills Х Strong bias for action & driving results in a high performance environment. Х Demonstrated ability to lead from the front. Х Excellent relationship skills. Х Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.. Х Exceptionally high motivational levels and needs to be a self starter. Х Working knowledge of computers. Show more Show less