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Johnson Controls
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Deputy Manager- Cash APP

Deputy Manager- Cash APP

Johnson Controls

2 - 3 years

4 - 5 Lacs

gurugram

Posted:1 week ago| Platform:

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Skills Required

career development interpersonal skills accounting diversity and inclusion oracle fusion customer service new product development research microsoft otc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Who we are

Why JCI
https//www. youtube. com/watchv=nrbigjbpxkg

Asia-Pacific LinkedIn
https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / feedView=all

Career
The Power Behind Your Mission

OpenBlue
This is How a Space Comes Alive

How will you do it

T his r ole will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash

Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer s inquiries

This role will also work in link with cash and banks team in order to follow up bank reconciliations

Account for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracy

Process and accurately apply all incoming payments for all customer accounts from various sources including Live Checks, Credit Cards, Electronic Lockbox , Wire Transfers etc.

Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional manner

Reconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash.

Follow up advance payment account

Provide quality, professional customer service to all internal customers.

Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional manner

Responsible for producing the daily customer cash receipts reports

Download daily bank statements and ensure cash is appropriately applied to customer accounts

Provide quality, professional customer service to all internal customers

Ensure compliance to applicable policies, guidelines, and regulations

What we look for

Graduate / Postgraduate in any stream

Fluent in English, both verbal and written communication skills would be mandatory

Working experience within a shared services environment supporting North America region is mandatory

Experience in North American process would be preferred

Working in US working hours (night shift) is a mandatory requirement

2 - 3 Years of experience required with OTC domain

Excellent communication and interpersonal skills with a customer service focus

Demonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibility

Positive attitude and a strong team player

Systems proficiency in ERPs (Oracle Ace, Oracle R12, Oracle Fusion) would be an advantage

Analytic and strong research skills

Intermediate skills in Microsoft Word, Excel, Outlook, and Internet navigation and research, including , Ability to utilize basic formulas &Utilize Pivot Tables and V-Lookups.

Essential Over 3 - 4 years of relevant experience in accounting/finance

Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee s responsibility to contribute to our culture. It s through these contributions that we ll drive the mindsets and behaviors we need to power our customers missions. You have the power. You have the voice. You have the culture in your hands

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Johnson Controls

Automated Controls, Building Technologies, Energy Solutions

Milwaukee

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Deputy Manager- Cash APP