Deputy Manager Account

Job Title: Deputy Account Manager

Location: Pune

Reports To:

Company:

About Palmonas:

Palmonas is a modern demi-fine jewelry brand dedicated to bringing timeless, trendy, and premium-quality jewelry to fashion-forward customers. We focus on combining elegance with everyday wearability, catering to the evolving tastes of the contemporary Indian and global audience.

Role Overview:

Deputy Account Manager

Key Responsibilities:

• Client Relationship Management:

• Support the Account Manager in building and maintaining strong, long-term relationships with key partners (retailers, marketplaces, influencers, or brand collaborators).
• Assist in understanding client needs and objectives and translating them into actionable plans.

• Project & Campaign Execution:

• Coordinate the execution of marketing and promotional campaigns in collaboration with design, digital, and logistics teams.
• Ensure timely delivery of campaign assets, product samples, and performance reports.

• Reporting & Analysis:

• Assist in preparing regular reports on account performance, campaign success, and key metrics.
• Analyze customer data to identify trends and opportunities for upselling or cross-selling.

• Internal Coordination:

• Liaise with cross-functional teams (design, supply chain, e-commerce, customer service) to ensure smooth execution of client requirements.
• Monitor inventory levels, product availability, and resolve order-related issues quickly.

• Sales Support:

• Support the sales team in client pitches, presentations, and onboarding new partners.
• Maintain updated records of account activities, agreements, and deliverables.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Communication, or a related field.
• 24 years of experience in account management, client servicing, or brand partnerships (fashion or lifestyle industry preferred).
• Excellent communication and interpersonal skills.
• Proficient in MS Office (especially Excel and PowerPoint); familiarity with CRM tools is a plus.
• Strong organizational and multitasking abilities.
• A team player with a customer-centric mindset.
• Passion for fashion, jewelry, or consumer lifestyle brands is a plus.