Deputy Area Manager - Debt Management Services - Rural

Location Name:

Job Purpose

Duties And Responsibilities

• To achieve Debt Management Services targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Debt Management Services.
• Control bucket flow cases and focus on non-starters.
• Ensuring documented feedback.
• Ensuring legal guidelines are complied with while repossessing of products
• Ensuring audit queries are complied with.
• Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.
• Manage productivity by fixing productivity parameters for Debt Management Services Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the Debt Management Services executives.
• Ensuring background and reference check of agencies / DCTs being appointed.
• Constant evaluation of DCTs and agencies.
• Identify and manage training needs for the CEs.
• Support Debt Management Services officers in legal / police issues.
• Ensuring timely and profitable disposal of seized stock & safe custody of seized products
• Visit Random customers.
  

Required Qualifications And Experience

• People Management skills.
• Demonstrated success & achievement orientation.
• Excellent communication skills.
• Negotiation Skills
• Strong bias for action & driving results in a high performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
• Exceptionally high motivational levels and needs to be a self-starter.
• Working knowledge of computers.