Deployment Analyst

Division / Department

• Deployment of offline travel booking systems and operational tools.
• Customize and configure solutions based on business/client requirements and needs.
• Test and validate offline deployment processes to ensure functionality and reliability.
• Provide remote support during system rollouts and address implementation issues promptly ( as and when required )
• Collaborate with teams across solutions, sales and product to implement clients on the offline point of sale platform

Project Management Responsibilities:

• Lead and manage end-to-end lifecycles for system deployment, upgrades, and enhancements.
• Develop project plans, timelines, and resource allocation strategies ( as and when required )
• Coordinate with cross-functional teams, including product, sales, solutions and customer service department.
• Monitor project progress, identify risks, and implement corrective actions as needed.
• Communicate project updates, milestones, and challenges to stakeholders, leadership and Project Team.

QUALIFICATION

• Bachelors degree in any stream.
• Project Management certifications (PMP, PRINCE2, etc.) are an advantage.
• 5-7 years of experience in the travel industry, with a focus on operations or system implementation.
• Proven track record in project management, deployment, and related roles.

KEY COMPETENCIES / KEY SKILLS

• Knowledge of GDS systems (Amadeus, Sabre, Travelport) and offline booking platforms.
• Familiarity with data migration and system integration processes.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills
• Ability to multitask, prioritize, and work under pressure
• Adaptability to dynamic travel industry environments
• Attention to detail with a focus on quality and precision.
• Collaboration with diverse teams and stakeholders.

OTHER REQUIREMENTS