D2C Operation Executive

Company Profile: Alimento Agro-Foods Pvt. Ltd.

Location- CSMT

About

Founded in 2017 by Prateek & Mugdha Bhagchandka, Alimento Agro Foods Pvt. Ltd. is on a mission to redefine the way India eats, creating a moment of delight in every bite.

With two powerhouse brands under our umbrella, were scaling to become a 500+ crore FMCG giant in next 5 years—with India as our launchpad and the world as our playground.

Our

M.O.M – Meal of the Moment:

- India’s most loved snacking & instant hot meal brand.

- From Poha & Biryani to Red Thai Curry Rice, we deliver home-style comfort with world- class convenience. Our range of better for you snacks is topping charts with Roasted flavored makhanas, flavored nuts and trail mixes, Ragi chips and authentic banana chips.

- Trusted across airlines, modern and general retail chains, and quick-commerce—creating millions of moments of delight every month.

Gimi Gimi:

- A bold new-age Korean food brand.

- From fiery ramyun to soulful kimchi flavors, we’re bringing the spirit of Seoul street food to India.

- Positioned to capture the Gen-Z and millennial lifestyle movement.

Our

- World-Class Manufacturing: Fully automated facility in Kota, Rajasthan, with zero human intervention.

- Omnichannel Distribution: Presence across airlines, 30,000 general trade stores, modern trade, e-commerce, and Q-commerce.

- Innovation at Core: Products built from consumer obsession + global benchmarking.

- People First: A culture where talent thrives, ideas win, and ownership is real.

Vision & Ambition

We’re building the next FMCG powerhouse—an Indian brand that stands shoulder to shoulder with Nestl, Unilever, and Mondelez.

- Growth Target: From a thriving scale- up to a 500 crore+ company in the next few years.

- Rooted Play: Expanding our reach into deeper markets alongwith staying rooted in consumer love.

- Category Creation: Not just participating in trends, but creating them.

Life at Alimento

Joining us means:

+xWorking directly with visionary founders.

+x Being part of a young, driven, high-impact team.

+xGetting freedom + responsibility to build.

+x Seeing your work reach millions of consumers.

Quick Facts

- Founded: 2017

- Headquarters: Mumbai, India

- Manufacturing Hub: Kota, Rajasthan

- Brands: M.O.M – Meal of the Moment | Gimi Gimi

- First Milestone Target: 500 Cr FMCG by scaling across India & beyond

The Role: D2C Operations Executive

What You’ll Do

Order & Fulfilment Management

• Manage daily order processing across D2C platforms.
• Coordinate with warehouses and logistics partners to ensure on-time dispatch and delivery.
• Monitor and maintain SLAs, fill rates, order accuracy, and delivery timelines.

Inventory & System Sync

• Ensure real-time inventory synchronization between ERP systems and D2C platforms.
• Track stock movement, prevent overselling, and support demand planning and replenishment.
• Coordinate closely with supply chain and planning teams.

RTO & Exception Handling

• Monitor RTO, cancellations, and delivery-related exceptions.
• Analyze root causes and implement corrective actions to reduce RTO percentages.
• Handle customer escalations related to order fulfilment and delivery.

Partner Coordination & Reporting

• Liaise with third-party logistics (3PL) partners to resolve operational issues.
• Prepare daily and weekly MIS reports covering orders, dispatch, inventory, RTO, and SLA performance.

What We’re Looking For

- 2–3 years of experience in D2C operations, e-commerce fulfilment, or order management (FMCG/Food preferred).

- Strong understanding of inventory management, dispatch processes, and last-mile delivery.

- Proficiency in ERP systems, dashboards, and Excel/Google Sheets.

- Strong problem-solving skills with the ability to work in a fast-paced environment.

Why

- Opportunity to work with a fast-growing FMCG brand with a strong digital presence.

- Creative freedom to experiment and bring fresh ideas to life.

- Supportive team environment that encourages innovation and learning.

- Exposure to diverse projects across multiple social media platforms.

- Chance to grow your career in a dynamic and rapidly evolving industry.