Department Manager Beauty & Personal Care (BPC)

You will be responsible for leading the Beauty & Personal Care (BPC) department to achieve sales, productivity, and profitability targets. Your key responsibilities will include: - Ensuring category presentation, merchandising, and visual standards are met and refreshed as per guidelines. - Training, coaching, and mentoring the BPC team on product knowledge, selling techniques, and customer service excellence. - Monitoring inventory health by managing stock replenishment, shrinkage control, and returns. - Building and maintaining strong relationships with brand partners to drive in-store activations and training sessions. - Analysing sales data, category trends, and customer feedback to optimize assortment and promotions. - Ensuring compliance with store SOPs, hygiene standards, and safety protocols. - Collaborating with marketing and operations teams to plan beauty events and launches. Key Requirements: - 6-8 years of retail experience, with at least 3 years managing a BPC or cosmetics department in premium retail or beauty brands (Sephora, Nykaa Luxe, Shoppers Stop, Lifestyle, etc.). - Strong product knowledge in skincare, makeup, fragrances, and personal care. - Excellent people leadership skills with experience in managing 10+ staff. - Commercial mindset with strong analytical and reporting abilities. - Passion for the beauty industry and staying ahead of emerging trends.,