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Delivery Project Manager

Delivery Project Manager

Luxoft

3 - 7 years

0 Lacs

pune maharashtra

Posted:4 days ago| Platform: Shine logo

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Skills Required

client management team management communication skills sdlc project manager resource manager

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an experienced internal line manager who will be focused on supporting our delivery organization with people management, delivery tracking, and monitoring, and developing relationships with clients. We are looking for a strong people person, but you must also have the ability to multitask and be self-organizing. This role does not involve direct projects. You will drive delivery, quality, and productivity in global delivery teams for the global Swiss bank in the Wealth Management area in India, actively supporting new business growth. Your responsibilities include identifying customer needs and overseeing service delivery within the business context. You should have the ability to suggest competitive and innovative technical decisions to gain client buy-in and deliver commitments. You will liaise with project teams of up to 60 people and internal/external stakeholders with the possibility of further growth. Your leadership will encompass overall responsibility for the team's motivation, assisting in resource planning, procedures, coaching, and team/project performance. You will provide daily operational support to the team, covering staff queries, feedback and assistance, and implementing actions to achieve business/personal goals. Ensuring the sharing of best practices/business domain knowledge and exploiting synergies between teams, whole team Risk Management (staff, project), and attrition control is crucial. You will work closely with the EMEA/APAC Head to achieve the project's business goals. Your role will involve working on contract details (contract evaluation, extension, assignment of bonuses), being involved in operational/tactical/strategic activities, and being responsible for hiring for the team/project. Monitoring and measuring the mood of team members and ensuring effective support will also be a key part of your responsibilities. **Mandatory Skills:** - Previous experience working as a Project Manager, Resource Manager, or in a similar role related to staff and client management (3+ years) - Proven experience of sustaining a team size of 50+ FTE, preferably in an outsourcing/offshore setup - Ability to efficiently and effectively communicate with team members, customer representatives, and senior management - Pro-activeness, responsiveness, communicative, willingness to learn and grow professionally. Strong soft skills - Delivering innovative solutions for team morale and ability to speak to large audiences to explain formulated solutions - Understanding of SDLC **Nice-to-Have Skills:** - Experience in working in the finance, banking, or telecom area is highly desirable. **Languages:** - English: C1 Advanced,

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Delivery Project Manager