Delivery Manager

ob Description:

We are looking for an experienced Delivery Manager with a strong background in IT services to lead and manage the successful delivery of projects for our clients. The ideal candidate will have a proven track record of managing large-scale engagements, strong leadership capabilities, and the ability to collaborate across teams to ensure timely and quality delivery.

Key Responsibilities:

• Own end-to-end delivery of multiple IT service projects, ensuring quality, timeliness, and customer satisfaction.
• Collaborate with clients, internal teams, and stakeholders to define project scope, objectives, and success criteria.
• Manage project timelines, budgets, resources, and risk mitigation strategies.
• Endure adherence to delivery processes, SLAs, and compliance standards.
• Provide strong leadership to project teams, offering direction, mentoring, and performance management.
• Communicate effectively with all stakeholders on project updates, escalations, and delivery health.
• Drive continuous improvement initiatives for delivery excellence.
• Coordinate with onsite and offshore teams to ensure smooth execution and hand-offs.

Requirements:

• 8+ years of experience in IT services delivery and project/program management.
• Proven ability to handle multiple projects and large teams.
• Excellent client-facing and internal communication skills.
• Experience with budgeting, forecasting, and resource planning.
• Ability to work onsite in Pune and collaborate across distributed teams.

  Role & responsibilities

Preferred candidate profile