Delivery Manager- Shipping Industry

TCS

Experience

Shift

Qualification

1-We are looking for a strong, hands-on Delivery Manager to lead and drive performance in our operations team, supporting freight forwarding activities.

2-Full responsibility for and provide leadership in achieving the stated goals of the Imports and Exports, and Air and Ocean departments as well as ensuring the smooth running of the team in accordance with the company policies and procedures.

3-The Delivery Manager will oversee a team of 30-40 employees, shift managers and agents, ensuring high-quality execution of shipment processing, from customer booking through final delivery.

4-This role is critical in bringing structure, ownership, and professional discipline into daily execution, driving the team to perform as a cohesive, high-functioning unit.

5-Compliance with all regulations of USA & Canada Customs/IATA/TSA and other governing bodies.

6-Coordinate the operations for both Imports & Exports departments, monitoring workflows and management of resources to ensure and verify timely and accurate operational processes.

Regards

(Ritika Jagwani)