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DELIVERY MANAGER-BANKING AND INSURANCE OPERATIONS

13 years

0 Lacs

chennai tamil nadu india

Posted:19 hours ago| Platform: Linkedin logo

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Skills Required

consulting collaboration agile ai technology portfolio software network empathy learning risk compliance training reporting qc drive lean sigma workflow

Work Mode

On-site

Job Type

Full Time

Job Description

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

You will be responsible for owning the operations function of the risk and compliance practice and managing the SLAs on production and quality. You will manage the production and quality outcome of the project along with the below.
  • Be well versed with KYC and AML processes at an SME level.
  • Structure and execute all training requirements from new and existing accounts.
  • Ensure robust compliance reporting for training functions at an analyst level.
  • Create approved QC/QA plans and agree with clients.
  • Develop the QC/QA process where required to be compliant with requirements.
  • Drive quality improvements by creating action plans based on RCA.
  • Manage accountability plans and PIPs.
  • Review and update policy and procedure documents.
  • Create robust quality reporting with error trend analysis.
  • Suggest/implement process improvement ideas and drive the culture in the team.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

  • Experience in financial crimes (prevention) and compliance
  • Overall, of 13+ years and 8-10 years of relevant experience in AML/KYC.
  • Good Knowledge of US/UK regulatory policies.
  • Lean/Six Sigma trained/certified – not mandatory.
  • ACAMS certified - preferred.

Preferred Technical And Professional Experience

  • AML/KYC workflow and related tools.
  • Preferred international banking experience.

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