Decor Sales Officer

Location:

About the Role

Sales Officers

Key Responsibilities

• Sales Leadership

  • Drive store-level GMV (Gross Merchandise Value) and revenue targets.

  • Ensure productivity and performance of store staff; store staff will directly report to the Sales Officer.

  • Engage with customers to maximize conversions.

  • Plan and execute on-ground demand generation activities.

• Customer & Dealer Management

  • Maintain a customer index and track customer satisfaction.

  • Maintain and monitor Dealer Health Cards; coordinate with stakeholders to resolve issues.

  • Single Point of Contact (SPOC)

  • Ensure smooth servicing and follow-ups for sales and material requirements.

• Operational Excellence

  • Oversee implementation of operational guidelines for store teams.

  • Ensure effective use of digital platforms to drive customer engagement and conversions.

• Team Development

  • Recruit, train, and groom store teams in coordination with the central training team.

  • Foster a culture of high performance, customer centricity, and compliance.

What You'll Need

• Senior Salesperson in a Home Decor showroom

• Strong ability to manage multiple customers and sales opportunities simultaneously.

• negotiation, organizational, and time management skills

• Leadership qualities with the ability to motivate and guide teams.

• Strong communication skills and customer orientation.