Decor Sales Officer

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About The Role

Sales Officers

Home Decor showrooms

• Sales Leadership
• Drive store-level GMV (Gross Merchandise Value) and revenue targets.
• Ensure productivity and performance of store staff; store staff will directly report to the Sales Officer.
• Engage with customers to maximize conversions.
• Plan and execute on-ground demand generation activities.
• Customer Dealer Management
• Maintain a customer index and track customer satisfaction.
• Maintain and monitor Dealer Health Cards; coordinate with stakeholders to resolve issues.
• Act as a Single Point of Contact (SPOC) for all store-level customer orders and queries (Sleek/Bath/UPVC/WT).
• Ensure smooth servicing and follow-ups for sales and material requirements.
• Operational Excellence
• Oversee implementation of operational guidelines for store teams.
• Ensure effective use of digital platforms to drive customer engagement and conversions.
• Team Development
• Recruit, train, and groom store teams in coordination with the central training team.
• Foster a culture of high performance, customer centricity, and compliance.
  

• Proven experience as a Senior Salesperson in a Home Decor showroom .
• Strong ability to manage multiple customers and sales opportunities simultaneously.
• Excellent negotiation, organizational, and time management skills .
• Leadership qualities with the ability to motivate and guide teams.
• Strong communication skills and customer orientation.