761 Debt Recovery Jobs - Page 22

Dear Candidate, Greetings from Baroda Global Shared Services Ltd. (BGSSL) !! ***We currently have opening for Field Collection Executive (FOS) for Gangtok (Sikkim) location!!*** Role & responsibilities The Collection FOS executive physically visits to the customer and is responsible for recovering the outstanding payment The executive asks customers to make the online payment to the bank on the spot. The Collection FOS executive also deals only with high profile customers of Bank Of Baroda via calls for recovery of outstanding amount Desired candidate profile Experience: Atleast 2 years of experience in Field Collection (Loan recovery) Qualification: Any Graduate Candidate should be DRA certified Candidate should be well-versed with Gangtok location Interested candidates may send their updated resume to : harshavardhan.date@bgss.in

Filed Collection Executive Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Why JCI https / / www.youtube.com / watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https / / www.linkedin.com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department on highly delinquent accounts. Developing debt collection strategies and plans. Adhering to the FDCPA throughout the debt collection process. Contacting debtors by telephone to enact and negotiate debt recovery. Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks web portals like D&B , Equifax etc. Preventing repeated payment delinquency by negotiating manageable debt payments. Negotiating settlements to receive payment on a certain percentage of the debt. Keeping copies and electronic records of all communications, payment plans agreed to, and amounts paid. Support legal affidavits, formalizing payment plans, coordinate with legal or third party agencies on AEE (all effort exhausted cases) Supply communication proofs, contracts etc. as in when needed for court proceedings. Initiating legal and repossession proceedings if debt recovery fails. What we look for? Debt collection certification or training preferred. In-depth knowledge of the FDCPA and professional codes of conduct. Exposure to various ERP s like SAP , Oracle , BAAN , JD Edwards and collections tools like getpaid. A minimum of 2 years experience in third party collections. Previous late stage debt collection experience will be advantageous. Experience in developing and enacting debt recovery plans and strategies to prevent losses. Exceptional ability to communicate with debtors to negotiate debt payment plans. Ability to collaborate on debt collection efforts with other departments and institutions. Experience in tracking down defaulters by searching publicly available databases and records. Exceptional recordkeeping and interpersonal skills. Exceptional reconciliation skills Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee s responsibility to contribute to our culture. It s through these contributions that we ll drive the mindsets and behaviors we need to power our customers missions. You have the power. You have the voice. You have the culture in your hands

Job Title: Collection Officer Product: Commercial Vehicle JOB SUMMARY:- Monitor and achieve collection targets set by the company. Responsible for processing the monthly status to the concerned authority related to the recoveries. KEY RESPONSIBILITIES Responsible for regularly updating the client on the cases assigned for debt recovery from their delinquent customer. Reviewing customers and analyzing potential defaulters. Understanding default reasons and reporting to management. Inform to the management the monthly sublease database. To keep a tab on due calling data and update the new contacts and addresses of the customer and guarantor. Provide collection review of the relationship officer to the Management. Responsible for process implementation of Cash Receiving and Cash Register. Review problematic accounts by understanding the issues and provide them better repayment structure. Visiting customers, guarantor and references. Holding weekly meeting to understand collection and solve them. Issue repossession order in co-ordination with BM. Follow up with clients & identify problematic areas to get prompt collection. Collection of due payments effectively and efficiently. Timely invoicing and collection in the region. EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS Minimum Bachelor's degree / higher diploma EXPERIENCE: - 0 - 2 years of experience in Banking/ Collections. SKILLS & COMPETENCIES Good communication and listening skills Confidence and Presentation skills Understanding and interest in financial / banking products and markets Ability to analyse and research information Ability to explain complex information clearly and simply Good sales and negotiation skills

We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Ensure compliance with regulatory requirements and internal policies regarding loan recovery practices. Maintain accurate records and reports on receivables transactions, including aging analysis and credit risk assessments. Job Requirements Strong knowledge of banking regulations and laws governing loan recovery practices. Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders. Ability to analyze financial data and identify areas for improvement in the bank's receivables portfolio. Proficiency in using accounting software and Microsoft Office applications. Strong problem-solving skills to resolve complex issues related to loan recoveries and customer disputes. Experience working in a fast-paced environment with multiple priorities and deadlines.

LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey. €¢ Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. €¢ Assist clients in understanding loan options and provide guidance throughout the application process. €¢ Analyze financial statements, credit reports, and other documentation to make informed lending decisions. €¢ Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. €¢ Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. €¢ Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. €¢ Maintain accurate and up-to-date records of all loan applications and related documentation. €¢ Ensure compliance with all applicable lending regulations and policies. €¢ Continuously monitor loan portfolios and identify opportunities for risk management and improvement. €¢ Proficiency in Microsoft Office and loan management software. €¢ Strong communication and interpersonal skills.

LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey. €¢ Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. €¢ Assist clients in understanding loan options and provide guidance throughout the application process. €¢ Analyze financial statements, credit reports, and other documentation to make informed lending decisions. €¢ Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. €¢ Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. €¢ Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. €¢ Maintain accurate and up-to-date records of all loan applications and related documentation. €¢ Ensure compliance with all applicable lending regulations and policies. €¢ Continuously monitor loan portfolios and identify opportunities for risk management and improvement. €¢ Proficiency in Microsoft Office and loan management software. €¢ Strong communication and interpersonal skills.

LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey. €¢ Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. €¢ Assist clients in understanding loan options and provide guidance throughout the application process. €¢ Analyze financial statements, credit reports, and other documentation to make informed lending decisions. €¢ Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. €¢ Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. €¢ Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. €¢ Maintain accurate and up-to-date records of all loan applications and related documentation. €¢ Ensure compliance with all applicable lending regulations and policies. €¢ Continuously monitor loan portfolios and identify opportunities for risk management and improvement. €¢ Proficiency in Microsoft Office and loan management software. €¢ Strong communication and interpersonal skills.

LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey. €¢ Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. €¢ Assist clients in understanding loan options and provide guidance throughout the application process. €¢ Analyze financial statements, credit reports, and other documentation to make informed lending decisions. €¢ Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. €¢ Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. €¢ Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. €¢ Maintain accurate and up-to-date records of all loan applications and related documentation. €¢ Ensure compliance with all applicable lending regulations and policies. €¢ Continuously monitor loan portfolios and identify opportunities for risk management and improvement. €¢ Proficiency in Microsoft Office and loan management software. €¢ Strong communication and interpersonal skills.

LTFinance is looking for ML OFFICER to join our dynamic team and embark on a rewarding career journey. €¢ Evaluate loan applications and determine the borrower's creditworthiness and ability to repay the loan. €¢ Assist clients in understanding loan options and provide guidance throughout the application process. €¢ Analyze financial statements, credit reports, and other documentation to make informed lending decisions. €¢ Determine loan terms, such as interest rates and repayment schedules, and communicate them to clients. €¢ Negotiate loan terms with clients and provide recommendations to management regarding loan approvals and denials. €¢ Build relationships with clients and ensure that all loan applications are processed in a timely and efficient manner. €¢ Maintain accurate and up-to-date records of all loan applications and related documentation. €¢ Ensure compliance with all applicable lending regulations and policies. €¢ Continuously monitor loan portfolios and identify opportunities for risk management and improvement. €¢ Proficiency in Microsoft Office and loan management software. €¢ Strong communication and interpersonal skills.

LTFinance is looking for LAP-FLO to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP): Assess, verify, and validate loan applications and associated documentation. Perform risk evaluations and ensure compliance with company policies and regulatory requirements. Collaborate with underwriters, credit teams, and customers to resolve discrepancies. Maintain accurate records and track application progress within the loan management system. Floor Operations (FLO): Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency. Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines. Address customer inquiries and handle escalations effectively to ensure satisfaction. Identify process improvement opportunities and implement solutions to optimize productivity.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for LAP-FLO to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP): Assess, verify, and validate loan applications and associated documentation. Perform risk evaluations and ensure compliance with company policies and regulatory requirements. Collaborate with underwriters, credit teams, and customers to resolve discrepancies. Maintain accurate records and track application progress within the loan management system. Floor Operations (FLO): Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency. Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines. Address customer inquiries and handle escalations effectively to ensure satisfaction. Identify process improvement opportunities and implement solutions to optimize productivity.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients. This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records. Key Responsibilities: Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner. Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances. Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness. Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes. Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions. Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices. Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates. Escalation: Escalate accounts to legal or higher management when necessary, following established protocols. Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options. Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly.

LTFinance is looking for LAP-FLO to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP): Assess, verify, and validate loan applications and associated documentation. Perform risk evaluations and ensure compliance with company policies and regulatory requirements. Collaborate with underwriters, credit teams, and customers to resolve discrepancies. Maintain accurate records and track application progress within the loan management system. Floor Operations (FLO): Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency. Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines. Address customer inquiries and handle escalations effectively to ensure satisfaction. Identify process improvement opportunities and implement solutions to optimize productivity.

LTFinance is looking for LAP-FLO to join our dynamic team and embark on a rewarding career journey. Loan Application Processing (LAP): Assess, verify, and validate loan applications and associated documentation. Perform risk evaluations and ensure compliance with company policies and regulatory requirements. Collaborate with underwriters, credit teams, and customers to resolve discrepancies. Maintain accurate records and track application progress within the loan management system. Floor Operations (FLO): Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency. Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines. Address customer inquiries and handle escalations effectively to ensure satisfaction. Identify process improvement opportunities and implement solutions to optimize productivity.

We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in managing receivables and handling customer queries. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Maintain accurate records and reports on receivables, including aging analysis and credit risk assessments. Ensure compliance with regulatory requirements and internal policies related to loan recovery practices. Job Requirements Strong knowledge of banking regulations and laws governing loan recoveries. Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders. Proficiency in MS Office applications, particularly Excel, and familiarity with accounting software. Ability to analyze financial data and provide insights to inform business decisions. Strong problem-solving skills, with the ability to think critically and creatively to resolve complex issues. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.

Collection Officer - 3-Wheeler Responsible for follow-up on overdue EMIs, field visits for recovery, updating daily collections, handling customer queries, and achieving monthly targets while ensuring compliance with company policies. Perks and benefits Convience Rembrusment, Mobile Rechage & Insentive.

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly