Debt Recovery Agent

Hiring locations : JEEDIMETLA KPHB BORABANDA AMBERPET PEERZADIGUDA - UPPAL X-ROAD NIZAMPET SAROORNAGAR - KOTHAPET BHEL-RC PURAM MIYAPUR BALA NAGAR HMT COLONY SECUNDERABAD FALAKNAMA-ALIABAD-UPPUGUDA KUSHAIGUDA ALWAL YOUSUFGUDA VANASTHALIPURAM MALKAJGIRI KARMANGHAT KUNTLOOR - PEDDAAMBERPET BEGUMPET SEETHAFALMANDI JNTU CHANDAYANGUTTA NAGOLE - BANDLAGUDA NACHARAM NEW MALAKPET MAULA-ALI BODUPPAL MUSHEERABAD NALLAKUNTA - RAMNAGAR GHATKESAR Debt collection executives job involves locating debtors, contacting them to secure payment of overdue accounts, negotiating repayment plans, and maintaining accurate records while adhering to legal and ethical guidelines. Key responsibilities include managing a portfolio of delinquent accounts, investigating discrepancies, resolving customer complaints, and escalating unresolved issues to management. Strong communication, negotiation, and problem-solving skills are essential for success in this role.   Responsibilities Identify and Contact Debtors: Track assigned accounts to find outstanding debts and contact debtors by phone, email, or mail.  Negotiate Repayment: Discuss payment status with debtors and negotiate payment plans, settlements, or payoff deadlines.  Record Keeping: Maintain detailed records of all communications, payments, and account updates in the relevant database.  Customer Service: Handle customer questions, complaints, and inquiries professionally and empathetically.  Dispute Resolution: Investigate and resolve discrepancies on customer accounts and collaborate with internal teams to address issues.  Legal Compliance: Ensure all debt collection activities comply with state and federal laws, escalating to legal action when necessary.  Reporting: Inform superiors of debtors who are unable or unwilling to pay and provide daily reports on account status.  Relationship Building: Build trust with debtors when possible to prevent future payment issues.