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R.K. & Company
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Debt Recovery Agent

Debt Recovery Agent

R.K. & Company

3 - 31 years

1 - 4 Lacs

lakshmi nagar new delhi

Posted:2 days ago| Platform: Apna logo

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Skills Required

payments communication management compliance persuasion negotiation empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – Debt Recovery TelecallerPosition: Debt Recovery Telecaller Department: Collections / Recovery Location: NIRMAN VIHAR NEAR BY NAATHU SWEETS Employment Type: Full-time Salary:- 15000-30000 + Incentive Role Overview: We are seeking a motivated and persuasive Debt Recovery Telecaller to join our collections team. The role involves contacting customers with overdue payments, reminding them of their outstanding dues, negotiating repayment terms, and ensuring timely collection while maintaining professional and empathetic communication. Key Responsibilities: Make outbound calls to customers regarding overdue payments. Remind and convince customers to clear pending dues within the stipulated time. Negotiate and set up repayment schedules or settlements, if applicable. Maintain accurate records of customer interactions and payment commitments in the system. Escalate complex cases to senior collection officers when required. Achieve daily/weekly/monthly collection targets. Provide feedback to management on recurring issues or payment trends. Ensure compliance with company policies and legal/regulatory guidelines during recovery calls. Requirements: Minimum Qualification: 12th pass / Graduate (any stream). 2 Year experience in collections, debt recovery, or telecalling preferred. Strong communication, persuasion, and negotiation skills. Ability to handle pressure and meet targets. Basic computer knowledge (MS Office) Fluency in [insert preferred languages, e.g., Hindi & English]. Customer-centric attitude with patience and empathy.

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Debt Recovery Agent

lakshmi nagar, new delhi

3.0 - 31.0 yrs

INR 1 - 4 Lacs

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Debt Recovery Agent