Debt Recovery Agent

JD- Tele Collection Process Location- KPHB,Near JNTU,Hyderabad Timing – (9am to 6pm) Working Days-6 WORK FROM OFFICE  Skill Required:  • Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. • Achieve the performance targets that has been communicated by the Reporting Manager • Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager • Follow up promises to ensure payments are received. Focus on resolving and responding to customer queries. In Candidate Requirements:  • Must Have DRA Certification • Ability to negotiate and have a good understanding of Ms Excel Compensation:  • Incentive lucrative  • PF and ESI benefits  About the Organization: Credgenics is a leading provider of SaaS-based collections and debt resolution technology platform. Since its inception in 2018, the startup has created a collection management tool for banks, NBFCs (non-banking financial companies), and fintech’s, allowing customers to streamline and manage their loan recovery workflow, inclu About the Organization Credgenics is a leading provider of SaaS-based collections and debt resolution technology platform. Since its inception in 2018, the startup has created a collection management tool for banks, NBFCs (non-banking financial companies), and fintech’s, allowing customers to streamline and manage their loan recovery workflow, including litigations, billings, payments, and collections. If interested, and have relevant skills as per JD, please share your updated profile to swetha.kammari@credgenics.com