DC ACI L2/L3 Network Consulting Engineer

Role Overview

Key Responsibilities

• Deliver

  Cisco Data Center technologies, solutions, and services

  for enterprise and telecom customers.
• Act as

  Cisco s face to the customer

  , building trusted relationships while managing customer expectations.
• Provide

  hands-on design, deployment, and troubleshooting

  for DC ACI solutions.
• Conduct

  root-cause analysis

  at the network and application level, producing technical reports with corrective and preventive recommendations.
• Collaborate with Cisco HTOM, HTTS CSEs, NCEs, SEs, and SDMs to ensure smooth delivery and customer satisfaction.
• Monitor and analyze customer environments, identifying trends and enabling proactive problem management.
• Lead

  weekly technical review cadences

  with customers, ensuring alignment on issue resolution and progress.
• Provide technical governance during escalations and complex situations, ensuring reduced time to resolution.
• Deliver

  quarterly reports

  highlighting trends, corrective action plans, and recommendations.
• Handle

  multiple customer engagements

  remotely or on-site, ensuring consistent delivery standards.

Technical Expertise Required

• Cisco Data Center (Nexus) Expertise (5 8 years):

  • Nexus Series Switches (2k, 3k, 5k, 7k, 9k)
  • Cisco UCS portfolio and Data Center environments

• Cisco ACI, DNAC & ISE

  : Strong hands-on deployment and operational experience.

• Routing & Switching Protocols:

  OSPF, BGP, IS-IS, MPLS, VXLAN, FabricPath, vPC, STP, Multicast, OTV, QoS, First Hop Redundancy.

• Security & Networking Concepts:

  Solid understanding of TCP/IP, data center security models, and storage networking services.

• Problem-Solving:

  Ability to analyze and resolve highly complex issues under pressure, with innovative solutions.

• Industry Best Practices:

  Knowledge of Cisco s leading Data Center technologies and deployment methodologies.

Desired Skills

• Strong communication and customer management skills.
• Experience working in

  fast-paced, high-impact environments

  .
• Ability to collaborate and share knowledge with peers and customers.
• Agile way of working and ability to adapt to evolving customer needs.