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5.0 years

0 Lacs

Andhra Pradesh, India

On-site

Required Skills & Experience 5+ years of experience in cloud infrastructure engineering, preferably in AWS. Strong proficiency in Terraform and Infrastructure as Code principles. Experience With EKS, RDS, ElastiCache, And Other AWS Services. Hands-on experience with GitHub Actions, ArgoCD, and CI/CD pipelines. Familiarity with Datadog for monitoring and alerting. Solid understanding of cloud security and disaster recovery practices. Excellent troubleshooting and communication skills.

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0.0 - 6.0 years

0 Lacs

Pune, Maharashtra

Remote

Job Description  Job summary Zendesk is seeking a highly skilled Software Engineer (Frontend or Full Stack) to join our Custom Objects, Triggers & Automation team. As part of the Custom Data & Logic group, you will play a pivotal role in developing innovative functionality to support our new Employee Service initiative within the Support domain. The ideal candidate is an accomplished engineer dedicated to creating consistent, usable, reliable, and high-performance user experiences for enterprise customers. What you’ll be doing Contribute to the design, development, testing, and deployment of high-quality, efficient software solutions. Collaborate with team members and cross-functional partners to architect solutions that are reliable, secure, performant, extensible, and scalable. Communicate technical decisions and their implications clearly to team members and stakeholders. Identify and help mitigate potential issues during development, testing, and delivery stages. Prioritize tasks to deliver value to users, the team, and the organization. Participate in application improvement discussions, project initiatives, and feature design processes. Develop reusable code and components for future use, ensuring maintainability and scalability. Review and provide feedback on pull requests to help enhance code quality. Maintain accurate and up-to-date technical documentation. Participate in on-call rotations following an initial training period. Engage actively in agile development ceremonies and contribute to a collaborative work environment. Required Qualifications: 3 - 6 years of professional experience in designing, developing, testing, and deploying frontend features to production in a stable and reliable manner. Strong experience with JavaScript/TypeScript, with a strong emphasis on React. In-depth knowledge of JavaScript and TypeScript fundamentals, as well as frameworks like React and Redux, and testing libraries including Cypress, Jest, and React Testing Library. Good knowledge of GraphQL and REST APIs. Proficiency with version control tools and continuous integration/continuous delivery (CI/CD) pipelines. Experience mentoring software engineers and collaborating with Design, Product, and Engineering teams. Strong problem-solving, critical thinking, and collaboration skills. Strong verbal, written, and interpersonal communication skills in English. Preferred Qualifications Knowledge of Ruby on Rails and relational databases such as MySQL/Aurora. Familiarity with micro frontends and federation architectures. Knowledge of AI and machine learning integration in applications is a Tech stack Backend: Ruby on Rails, Aurora/MySQL, S3, REST, GraphQL Frontend: JavaScript/TypeScript, React, Redux, React Testing Library, Cypress/Playwright, Jest DevOps & Monitoring: DataDog, GitHub Actions, Jenkins, CI/CD tools Cloud & Infrastructure: AWS, Spinnaker, Kubernetes .  Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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6.0 years

0 Lacs

Delhi Cantonment, Delhi, India

On-site

What Makes Us a Great Place To Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are a Glassdoor Best Place to Work and we have maintained a spot in the top four since its founding in 2009. We believe that diversity, inclusion and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. Who You’ll Work With Working alongside our generalist consultants, Bain's Artificial Intelligence, Insights and Solutions (AIS) helps clients across industries solve their biggest problems using our expertise in data science and engineering. Stationed in our global offices, AAG team members hold advanced degrees in computer science, engineering, AI, data science, physics, statistics, mathematics, and other quantitative disciplines, with backgrounds in a variety of fields including tech, data science, and academia. What You’ll Do As a Lead Cloud Engineer you will design and build cloud-based distributed systems that solve complex business challenges for some of the world’s largest companies. You will draw on your deep software engineering, cloud engineering, and DevOps expertise to design and build technology stacks and platform components that enable cross functional AI Engineering teams to create robust, observable and scalable solutions. As a member of a diverse and globally distributed engineering team, you will participate in the full engineering life cycle which includes designing, developing, optimizing, and deploying solutions and infrastructure at the scale of the world’s largest companies. Core Responsibilities Cloud solution and distributed systems architecture for full stack AI software and data solutions Implementation, testing and management of Infrastructure as Code (IAC) of cloud-based solutions that may include CI/CD, data integrations, APIs, web and mobile apps, and AI solutions Defining and implementing scalable, observable, manageable, and self-healing cloud-based solutions across AWS, Google Cloud and Azure Collaborate with cross-functional teams, including product managers, data scientists, and other engineers, to define and implement analytics and AI features and functionality that meet business requirements and user needs. Utilize Kubernetes and containerization technologies to deploy, manage, and scale analytics applications in cloud environments, ensuring optimal performance and availability. Develop and maintain APIs and microservices to expose analytics functionality to internal and external consumers, adhering to best practices for API design and documentation. Implement robust security measures to protect sensitive data and ensure compliance with data privacy regulations and organizational policies. Continuously monitor and troubleshoot application performance, identifying and resolving issues that impact system reliability, latency, and user experience. Participate in code reviews and contribute to the establishment and enforcement of coding standards and best practices to ensure high-quality, maintainable code. Stay current with emerging trends and technologies in cloud computing, data analytics, and software engineering, and proactively identify opportunities to enhance the capabilities of the analytics platform. Collaborate closely with and influence business consulting staff and leaders as part of multi-disciplinary teams to assess opportunities and develop analytics solutions for Bain clients across a variety of sectors. Influence, educate and directly support the analytics application engineering capabilities of our clients About You Master’s degree in Computer Science, Engineering, or a related technical field. 6+ years experience and atleast 3+ years at Staff level or equivalent Proven experience as a cloud engineer and software engineer within either/or product engineering or professional services organisations Experience designing and delivering cloud-based distributed solutions. GCP, AWS, or Azure certifications are a benefit Experience building infrastructure as code with tools such as Terraform (preferred), Cloud Formation, Pulumi, AWS CDK, CDKTF, etc Deep familiarity with nuances of software development lifecycle One or more configuration management tools: Ansible, Salt, Puppet, or Chef One or more monitoring and analytics platforms: Grafana, Prometheus, Splunk, SumoLogic, NewRelic, DataDog, CloudWatch, Nagios/Icinga CI/CD deployment pipelines (e.g. Github Actions, Jenkins, Travis CI, Gitlab CI, Circle CI) Experience building backend APIs, services and/or integrations with Python Practitioner experience with Kubernetes through services like GKE, EKS or AKS is a benefit Ability to work closely with internal and client teams and stakeholders Use Git as your main tool for versioning and collaborating Exposure to LLMs, Prompt engineering, Langchain a plus Experience with workflow orchestration - doesn’t matter if it’s dbt, Beam, Airflow, Luigy, Metaflow, Kubeflow, or any other Experience implementation of large-scale structured or unstructured databases, orchestration and container technologies such as Docker or Kubernetes Strong interpersonal and communication skills, including the ability to explain and discuss complex engineering technicalities with colleagues and clients from other disciplines at their level of cognition Curiosity, proactivity and critical thinking Strong computer science fundaments in data structures, algorithms, automated testing, object-oriented programming, performance complexity, and implications of computer architecture on software performance. Strong knowledge in designing API interfaces Knowledge of data architecture, database schema design and database scalability Agile development methodologies About Us Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who We Are ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. ACV Auctions in Chennai, India are looking for talented individuals to join our team. As we expand our platform, we're offering a wide range of exciting opportunities across various roles in corporate, operations, and product and technology. Our global product and technology organization spans product management, engineering, data science, machine learning, DevOps and program leadership. What unites us is a deep sense of customer centricity, calm persistence in solving hard problems, and a shared passion for innovation. If you're looking to grow, lead, and contribute to something larger than yourself, we'd love to have you on this journey. Let's build something extraordinary together. Join us in shaping the future of automotive! At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer industry leading benefits and wellness programs. Who We Are Looking For The data engineering team's mission is to provide high availability and high resiliency as a core service to our ACV applications. The team is responsible for ETL’s using different ingestion and transformation techniques. We are responsible for a range of critical tasks aimed at ensuring smooth and efficient functioning and high availability of ACVs data platforms. We are a crucial bridge between Infrastructure Operations, Data Infrastructure, Analytics, and Development teams providing valuable feedback and insights to continuously improve platform reliability, functionality, and overall performance. We are seeking a talented data professional as a Senior Data Engineer to join our Data Engineering team. This role requires a strong focus and experience in software development, multi-cloud based technologies, in memory data stores, and a strong desire to learn complex systems and new technologies. It requires a sound foundation in database and infrastructure architecture, deep technical knowledge, software development, excellent communication skills, and an action-based philosophy to solve hard software engineering problems. What You Will Do As a Data Engineer at ACV Auctions you HAVE FUN !! You will design, develop, write, and modify code. You will be responsible for development of ETLs, application architecture, optimizing databases & SQL queries. You will work alongside other data engineers and data scientists in the design and development of solutions to ACV’s most complex software problems. It is expected that you will be able to operate in a high performing team, that you can balance high quality delivery with customer focus, and that you will have a record of delivering and guiding team members in a fast-paced environment. Design, develop, and maintain scalable ETL pipelines using Python and SQL to ingest, process, and transform data from diverse sources. Write clean, efficient, and well-documented code in Python and SQL. Utilize Git for version control and collaborate effectively with other engineers. Implement and manage data orchestration workflows using industry-standard orchestration tools (e.g., Apache Airflow, Prefect).. Apply a strong understanding of major data structures (arrays, dictionaries, strings, trees, nodes, graphs, linked lists) to optimize data processing and storage. Support multi-cloud application development. Contribute, influence, and set standards for all technical aspects of a product or service including but not limited to, testing, debugging, performance, and languages. Support development stages for application development and data science teams, emphasizing in MySQL and Postgres database development. Influence company wide engineering standards for tooling, languages, and build systems. Leverage monitoring tools to ensure high performance and availability; work with operations and engineering to improve as required. Ensure that data development meets company standards for readability, reliability, and performance. Collaborate with internal teams on transactional and analytical schema design. Conduct code reviews, develop high-quality documentation, and build robust test suites Respond-to and troubleshoot highly complex problems quickly, efficiently, and effectively. Mentor junior data engineers. Assist/lead technical discussions/innovation including engineering tech talks Assist in engineering innovations including discovery of new technologies, implementation strategies, and architectural improvements. Participate in on-call rotation What You Will Need Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience) Ability to read, write, speak, and understand English. 4+ years of experience programming in Python 3+ years of experience with ETL workflow implementation (Airflow, Python) 3+ years work with continuous integration and build tools. 3+ years of experience with Cloud platforms preferably in AWS or GCP Knowledge of database architecture, infrastructure, performance tuning, and optimization techniques. Deep Knowledge in day-day tools and how they work including deployments, k8s, monitoring systems, and testing tools. Proficient in databases (RDB), SQL, and can contribute to schema definitions. Self-sufficient debugger who can identify and solve complex problems in code. Deep understanding of major data structures (arrays, dictionaries, strings). Experience with Domain Driven Design. Experience with containers and Kubernetes. Experience with database monitoring and diagnostic tools, preferably Data Dog. Hands-on skills and the ability to drill deep into the complex system design and implementation. Proficiency in SQL query writing and optimization. Experience with database security principles and best practices. Experience with in-memory data processing Experience working with data warehousing concepts and technologies, including dimensional modeling and ETL frameworks Strong communication and collaboration skills, with the ability to work effectively in a fast paced global team environment. Experience working with: SQL data-layer development experience; OLTP schema design Using and integrating with cloud services, specifically: AWS RDS, Aurora, S3, GCP Github, Jenkins, Python, Docker, Kubernetes Nice To Have Qualifications Experience with Airflow, Docker, Visual Studio, Pycharm, Redis, Kubernetes, Fivetran, Spark, Dataflow, Dataproc, EMR Experience with database monitoring and diagnostic tools, preferably DataDog Hands-on experience with Kafka or other event streaming technologies. Hands-on experience with micro-service architecture Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. Data Processing Consent When you apply to a job on this site, the personal data contained in your application will be collected by ACV Auctions Inc. and/or one of its subsidiaries ("ACV Auctions"). By clicking "apply", you hereby provide your consent to ACV Auctions and/or its authorized agents to collect and process your personal data for purpose of your recruitment at ACV Auctions and processing your job application. ACV Auctions may use services provided by a third party service provider to help manage its recruitment and hiring process. For more information about how your personal data will be processed by ACV Auctions and any rights you may have, please review ACV Auctions' candidate privacy notice here. If you have any questions about our privacy practices, please contact datasubjectrights@acvauctions.com.

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6.0 - 9.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Req ID: 329641 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Selenium, Java, Rest Assured, Playwright, Cucumber, BDD, AWS, DevOps - SWET to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Selenium, Java, Rest Assured, Playwright, Cucumber, BDD, AWS, DevOps – SWET FMRJP00035079 Automated Tester 3 (6-9 Years) Mandatory Skills Selenium, Java, Rest API, Playwright, Cucumber, BDD Knwoledge on AWS Knowledge on DevOps Detailed JD: Top skills needed: Front end, Playwright, Xray, chaos, Splunk, Datadog, node.js, Jenkins core, Salesforce testing Experience in Java, JavaScript, SQL Experience in test automation (Playwright, Cypress, Rest Assured, Test NG, Maven) Experience with DevOps/Pipelines (Jenkins Core, Spring boot, Monorepo, etc.) Experience with source control (GitHub, Stash (Bitbucket), Cloud experience preferred - Amazon Web Services (AWS) Minimum Experience On Key Skills 6-9Yrs General Expectation Must have Good Communication Must be ready to work in 10:30 AM to 8:30 PM Shift Flexible to work in Client Location Ramanujam IT park, Taramani, Chennai Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option Expect Full Return to office in 2025 Pre-Requisites before submitting profiles Must have Genuine and Digitally signed Form16 for ALL employments All employment history/details must be present in UAN/PPF statements Candidate must be screened using Video and ensure he/she is genuine and have proper work setup Candidates must have real work experience on mandatory skills mentioned in JD Profiles must have the companies which they are having payroll with and not the client names as their employers As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period Candidates must be screened for any gaps after education and during employment for genuineness of the reasons About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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6.0 - 9.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Req ID: 331458 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Java, Spring/Spring boot, Rest, Microservices, Azure - Developer to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Java, Spring/Spring boot, Rest, Microservices, Azure - Developer Full Stack Engineer 3 (6-9 Years) Minimum 6 years of experience on distributed development with exposure to cloud development on Azure Develop application for Defined Contribution (DC). The platform serves plan sponsors in the configuration of their DC plans and operates in a mixed-technology environment (Java, Spring, Angular, Oracle) across multiple tiers (web server, app server, DB). Must of strong communication, articulation and co-ordination skills Ability to identify areas of risk or potential problems and take action to mitigate them. Ability to anticipate roadblocks, diagnose problems and generate effective solutions. Ability to build communication and rapport with partners, stakeholders. Ability to take initiative, define vision for betterment of products, and execute at high level of quality. Mandatory Java, Spring, Spring boot, Microservices Rest/ SOAP Web Services Oracle SQL Knowledge on Messaging (ActiveMQ, Kafka) Azure is more preferable (AKS, Functions, Storage) Splunk log and datadog analysis Data Access Layer - JPA, ORM Agile Good To have Angular Minimum Experience On Key Skills 6 to 9 years General Expectation Must have Good Communication Must be ready to work in 10:30 AM to 8:30 PM Shift Flexible to work in Client Location Ramanujam IT park, Taramani, Chennai Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option Expect Full Return to office in 2025 Pre-Requisites before submitting profiles Must have Genuine and Digitally signed Form16 for ALL employments All employment history/details must be present in UAN/PPF statements Candidate must be screened using Video and ensure he/she is genuine and have proper work setup Candidates must have real work experience on mandatory skills mentioned in JD Profiles must have the companies which they are having payroll with and not the client names as their employers As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period Candidates must be screened for any gaps after education and during employment for genuineness of the reasons About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Req ID: 331480 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Unix/Linux, SQL, AWS, Kubernetes, Jenkins, ITSM - Production Support / Site Reliability Engineer to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Unix/Linux, SQL, AWS, Kubernetes, Jenkins, ITSM - Production Support / Site Reliability Engineer FMRJP00035296 - Premium/Emerging 2 (3-5 Years) 7am to 11pm – 3 shifts Mandatory Skills Expertise in Unix/Linux Strong in SQL Proficient in writing SQL and PLSQL queries for data access and debugging. Experience in AWS (Cloud Practitioner Certificate preferable) Cloud technologies exposure, particularly AWS, S3, and Kubernetes. Expertise in log checking, file navigation, and SFTP. Experience with observability tools like DataDog. Jenkins ITSM, Service Now Good Communication Skills Strong application support experience. Willingness to work in rotating shifts (16x7 coverage). Good To have Python Detailed JD Technical - Hands on experience in Unix/Linux – Expertise in log checking, File navigation, SFTP, and other commands. Hands on experience in Cloud technologies - AWS, Kubernetes, Datadog, etc. Proficiency in CI/CD pipeline process automation (Jenkins, uDeploy, Ansible, etc.) Good experience in writing SQL queries for data access. Good knowledge on Shell / Perl scripting or Python Working experience in tools like Service Now, Datadog,, control-M/Autosys, etc. Working knowledge to support application in Cloud platform. Behavioral- Ability to perform in a fast-paced and time bound delivery-oriented work environment effectively. Ability to analyse data and derive meaningful insight. Team player with excellent interpersonal skills and flexible to adjust towards changes in operating environment. The Skills that are Good to have for this role- Investment banking domain experience with exposure to trade life cycle Understanding of Cloud & Containerization technologies Knowledge on ITIL process - Incident, Change and Release Management Knowledge on Automation Minimum Experience On Key Skills 3 to 5 Years General Expectation Must have Good Communication Must be ready to work in 10:30 AM to 8:30 PM Shift Flexible to work in Client Location Ramanujam IT park, Taramani, Chennai Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option Expect Full Return to office from Feb/Mar'25 Pre-Requisites before submitting profiles Must have Genuine and Digitally signed Form16 for ALL employments All employment history/details must be present in UAN/PPF statements Candidate must be screened using Video and ensure he/she is genuine and have proper work setup Candidates must have real work experience on mandatory skills mentioned in JD Profiles must have the companies which they are having payroll with and not the client names as their employers As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period Candidates must be screened for any gaps after education and during employment for genuineness of the reasons About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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10.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. A seasoned and forward-thinking Infrastructure & DevOps Manager with deep expertise in designing scalable, resilient, and automated infrastructure solutions. This role leads a high-performing team of engineers responsible for building and maintaining modern DevOps ecosystems, leveraging Infrastructure as Code (IaC), container orchestration, CI/CD pipelines, and cloud-native technologies. The ideal candidate combines solid technical acumen with leadership capabilities to drive innovation, operational excellence, and continuous improvement across the infrastructure landscape in a 24x7 Rotational Shift Model. Primary Responsibilities Design and implement Infrastructure as Code (IaC) using tools like Terraform Automate operational tasks using Python and other scripting languages Provide expert-level support for Apache, nginx, Envoy, and working knowledge of HAProxy Lead development efforts using Go, and manage service discovery with Consul and Consul Template Leverage AI tools and AIOps to optimize operations and reduce manual overhead Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, or Azure DevOps Implement Agentic DevOps practices to enhance automation and decision-making Monitor infrastructure using Prometheus, Grafana, and Datadog; lead incident response and root cause analysis Deploy and manage containerized applications using Docker and Kubernetes Use Ansible or Chef for configuration management and provisioning Manage cloud infrastructure across AWS, Azure, and Google Cloud, ensuring cost-efficiency and scalability Automate machine image creation using Packer for consistent environments Collaborate with development and QA teams to ensure seamless software delivery Mentor junior engineers and promote best practices across the team Lead system integration projects and consult with stakeholders to align infrastructure with business goals Provide training and support on new systems and technologies Stay current with industry trends and emerging technologies Participate in rotational on-call shifts to support 24/7 infrastructure availability Adhere to company policies and demonstrate flexibility in adapting to evolving business needs Participate in rotational shifts to provide 24/7 support for critical systems and infrastructure and promptly addressing any issues that arise Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field Certifications in Kubernetes, Terraform, or any public cloud platform like AWS, Azure, or GCP 10+ years of experience in a DevOps role or similar Experience with distributed systems and microservices architecture Programming Languages: Proficiency in Python and experience with other scripting languages (e.g., Bash) Cloud Platforms: Familiarity with AWS, Azure, or GCP services. Proven experience implementing Public Cloud Services using Terraform within Terraform Enterprise or HCP Terraform Infrastructure as Code: Proficiency in tools like Terraform and Ansible. Proven experience in authoring Terraform and shared Terraform Modules DevOps Tools: Solid experience with tools like Terraform, Kubernetes, Docker, Packer, and Consul CI/CD Pipelines: Hands-on experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, etc.) Monitoring & Logging: Knowledge of monitoring tools (e.g., Prometheus, Grafana, Datadog) and logging tools (e.g., ELK Stack) Version Control: Experience with Git and branching strategies System Implementation & Integration: Proven experience in system implementation and integration projects Consulting Skills: Ability to consult with clients and stakeholders to understand their needs and provide expert advice Soft Skills Solid analytical and problem-solving skills Proven excellent communication and collaboration abilities Ability to work in an agile and fast-paced environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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6.0 - 10.0 years

17 - 20 Lacs

Hyderabad, Pune

Work from Office

Test Engineer (Offshore) Automation, Playwright, Practitest, Datadog, JIRA, Lambda Test Hyper Execute, and possibly AppVance (special use.) For API testing we use Postman and REST Assured.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Experience in administering Unix in a development and production environments with DevOps skills Working knowledge of complex web hosting configuration components, including firewalls, load balancers, web servers, application servers and database servers Understanding of the Java Run-time Environment including memory utilization, performance monitoring, analysing heap dumps and stack traces and general troubleshooting Experience in DevOps implementation Should have worked with Containerization - Docker / Kubernetes, Jenkins Experience with Kubernetes container orchestration management system Must have GCP or AWS cloud experience. Should have experience in Shell Scripting / python / PowerShell. Strong Proficiency in deploying applications into GCP cloud with DEVOPS process. Experienced in Windows, Linux environment. Good knowledge and understanding of database and application servers’ administration in a global production environment. Experienced in working with version control systems like GIT and used Source code management client tools like Git Bash, GitHub, Git Lab. Experience in using MAVEN/ANT/Bamboo as build tools for the building of deployable artifacts. Knowledge of using Routed Protocols: FTP, SFTP, SSH, HTTP, HTTPS and Connect directly. Implementing gitlab CI, gitlab, docker, maven etc.. Application & Infrastructure Monitoring Tools like (Prometheus/ Jager/ Grafana/Dynatrance /AppDynamic, DataDog, Nagios etc) Automation Playbooks (Ansible ) Ability to write robust scripts in Ansible. Excellent written and verbal communication skills

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10.0 - 20.0 years

20 - 27 Lacs

Pune

Work from Office

Manage and optimize performance of critical systems, networks, applications & business processes. Monitor, analyze, troubleshoot to ensure high availability & operational efficiency Industry-standard tools like Dynatrace, Datadog, New Relic, Grafana Required Candidate profile Cloud platforms (AWS, Azure) scripting languages (Python, Bash) Performance Monitoring, Troubleshooting, Data Analysis, Cloud Platforms, System Optimization, Reporting, Automation, Cybersecurity

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3.0 years

0 Lacs

India

Remote

About Us: Turing is one of the world’s fastest-growing AI companies, pushing the boundaries of AI-assisted software development. Our mission is to empower the next generation of AI systems to reason about and work with real-world software repositories. You’ll be working at the intersection of software engineering, open-source ecosystems, and frontier AI. Project Overview: We're building high-quality evaluation and training datasets to improve how Large Language Models (LLMs) interact with realistic software consultancy tasks. A key focus of this project is curating verifiable software engineering challenges from public GitHub repository histories using a human-in-the-loop process. Why This Role Is Unique: Collaborate directly with AI researchers shaping the future of AI-powered software development. Work with high-impact open-source projects and evaluate how LLMs perform on real bugs, issues, and developer tasks. Influence dataset design that will train and benchmark next-gen LLMs. What does day-to-day look like: Review and compare 3–4 model-generated code responses for each task using a structured ranking system. Evaluate code diffs for correctness, code quality, style, and efficiency. Provide clear, detailed rationales explaining the reasoning behind each ranking decision. Maintain high consistency and objectivity across evaluations. Collaborate with the team to identify edge cases and ambiguities in model behavior. Required Skills: At least 3 years of experience at top-tier product or research companies (e.g., Stripe, Datadog, Snowflake, Dropbox, Canva, Shopify, Intuit, PayPal, or research roles at IBM, GE, Honeywell, Schneider, etc.), with a total of 7+ years of overall professional software engineering experience. Strong fundamentals in software design, coding best practices, and debugging. Excellent ability to assess code quality, correctness, and maintainability. Proficient with code review processes and reading diffs in real-world repositories. Exceptional written communication skills to articulate evaluation rationale clearly. Prior experience with LLM-generated code or evaluation work is a plus. Bonus Points: Experience in LLM research, developer agents, or AI evaluation projects. Background in building or scaling developer tools or automation systems. Engagement Details: Commitment: ~20 hours/week (partial PST overlap required) Type: Contractor (no medical/paid leave) Duration: 1 month (starting next week; potential extensions based on performance and fit) Rates: $40–$100/hour, based on experience and skill level.

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9.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Experience: 9+ Years Role: AWS Solution Architect Location: India Job Summary: We are seeking a highly skilled AWS Solution Architect to design and implement cloud-based solutions that are scalable, secure, and cost-effective. The ideal candidate will have a deep understanding of AWS services and a strong background in cloud architecture, infrastructure as code, DevOps practices, and security best practices. Key Responsibilities: Design, build, and maintain scalable and secure AWS cloud architectures tailored to client or project needs. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Should have experience in Agentic AI and Python. Provide technical leadership in cloud strategy, solution development, and deployment. Design for high availability, disaster recovery, and cost optimization. Define and implement governance policies and best practices across AWS environments. Work closely with development, operations, and security teams to ensure seamless integration and performance. Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform. Lead proof-of-concepts and technical validation for new projects and services. Required Skills & Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred). 9+ years of experience in IT, with 4+ years in cloud architecture (specifically AWS). AWS Certified Solutions Architect – Associate or Professional (preferred). Strong expertise in core AWS services: EC2, S3, VPC, IAM, RDS, Lambda, API Gateway, CloudFormation, etc. Proficiency in infrastructure-as-code tools like Terraform, AWS CDK, or CloudFormation. Experience with CI/CD tools such as Jenkins, GitLab CI, AWS CodePipeline. Knowledge of security best practices (encryption, IAM policies, network security). Familiarity with containers (Docker, ECS, EKS) and serverless architecture. Excellent communication, presentation, and client-facing skills. Preferred Qualifications (Nice to Have): Hands-on experience with AI/ML workloads on AWS (e.g., SageMaker, Bedrock). Experience with multi-cloud or hybrid-cloud strategies. Familiarity with agent-based AI frameworks , event-driven architecture , or GraphQL . Experience integrating monitoring tools like CloudWatch, Datadog, or New Relic. Background in microservices architecture and API development.

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2.0 years

4 - 8 Lacs

Pune

On-site

Title:Datadog Technical Consultant Location: Offshore Job Summary: We are seeking a skilled Datadog Technical Consultant with a minimum of 2 years of hands-on experience in Datadog and a strong foundation in Site Reliability Engineering (SRE) . The ideal candidate will have experience working in integration environments involving Oracle Integration Cloud (OIC) , WebLogic , and Service-Oriented Architecture (SOA) , as well as exposure to ERP systems and financial process cycles. Key Responsibilities: Manage Datadog roles and permissions using APIs and the Datadog application interface. Collaborate with product managers, engineers, and business stakeholders to identify monitoring and observability gaps. Design and implement Datadog dashboards, alerting mechanisms, APM (Application Performance Monitoring), and auto ticket creation workflows to improve operational visibility. Support integrations between Oracle Fusion and other cloud applications using Oracle Integration Cloud (OIC) and Web Services . Coordinate directly with customer IT teams and business users to understand functional and operational requirements. Provide monitoring support during key financial periods including Month-End , Quarter-End , and Year-End closures. Required Qualifications: Minimum 2+ years of hands-on experience with Datadog . Experience with Site Reliability Engineering (SRE) practices. Knowledge or experience with: Oracle Integration Cloud (OIC) WebLogic Integrations Service-Oriented Architecture (SOA) Hands-on expertise integrating Oracle Fusion with external applications via web services. Familiarity with ERP Financials , including Q2C (Quote-to-Cash) and P2P (Procure-to-Pay) processes (preferred). Strong communication and stakeholder management skills.

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0 years

2 - 5 Lacs

Pune

On-site

Cowbell is signaling a new era in cyber insurance by harnessing technology and data to provide small and medium-sized enterprises (SMEs) with advanced warning of cyber risk exposures bundled with cyber insurance coverage adaptable to the threats of today and tomorrow. Championing adaptive insurance, Cowbell follows policyholders' cyber risk exposures as they evolve through continuous risk assessment and continuous underwriting. In its unique AI-based approach to risk selection and pricing, Cowbell's underwriting platform, powered by Cowbell Factors, compresses the insurance process from submission to issue to less than 5 minutes. Founded in 2019 and based in the San Francisco Bay Area, Cowbell has rapidly grown, now operating across the U.S., Canada, U.K., and India. This growth was recently bolstered by a successful Series C fundraising round of $60 million from Zurich Insurance. This investment not only underscores the confidence in Cowbell's mission but also accelerates our capacity to revolutionize cyber insurance on a global scale. With the backing of over 25 prominent reinsurance partners, Cowbell is poised to redefine how SMEs navigate the evolving landscape of cyber threats. Your future team At Cowbell, our Platform Support team is all about making things smoother for our internal folks and API partners. We do this by bringing our A-game in technical know-how and product smarts, always keeping our users' needs front and center. About The Role As a Level 3 Support Engineer II at Cowbell, you will play a crucial role in enhancing our customers' experience. You will be responsible for identifying and resolving production anomalies, collaborating closely with our global team of Level 2 and Level 3 engineers to tackle complex issues. Your dedication and urgency will be key in providing timely resolutions, ensuring our platform users remain unblocked and operations run smoothly. What You Will Do: Issue Resolution: Triage and troubleshoot user-reported issues, identifying the most effective resolution path. Implement production hotfixes and data changes to unblock users and mitigate issues. Lead code enhancement initiatives to improve platform resilience and reduce critical incidents. Prioritize and manage multiple incidents and deadlines in a fast-paced environment. On-Call & Alerting: Participate in on-call rotations to triage, investigate, prioritize, and resolve critical bugs. Become proficient in setting metric-based alerts, investigating logs, and identifying fixes or escalating to appropriate service owners when necessary. Knowledge & Collaboration: Identify patterns and group similar/related issues to determine optimal resolutions. Collaborate with other teams to build and maintain Level 2 & Level 3 Knowledge Bases, Status pages, incident notes, and other internal and external platform resources. Maintain strong collaboration, communication, and interaction with all stakeholders (platform users, engineering, QA, and product teams) on support-related topics. What We Need From You: We are seeking a highly motivated and experienced Level 3 Platform Support Engineer to join our team.The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a commitment to continuous learning and growth. Education & Experience: Bachelor's degree in Computer Science or a related field, or equivalent practical experience. Minimum of three years of experience with Spring Boot applications. Minimum of two years of experience with Java Microservices. Technical Skills: Demonstrated expertise in software application debugging and troubleshooting. Familiarity with technical support processes and escalation management.Proficiency with Microservices, RESTful web services, and Kafka.Experience with ELK and RDS/Postgres. Hands-on experience with continuous software deployment in containerized microservices on public cloud infrastructure. Soft Skills: Proactive and eager to learn new technologies and concepts daily.Exceptional interpersonal skills, including clear and professional written and verbal communication. Possess a responsible, reliable, confident, committed, empathetic, genuine, and helpful working style.Self-motivated, self-directed, adaptable, and capable of managing multiple tasks effectively. Strong ownership mindset, embracing both responsibility and accountability. Bonus/Nice to Have: Experience working on a Software as a Service (SaaS) product. Familiarity with continuous integration and automated testing. Prior experience with tools such as JIRA, JIRA Service Management, Fire Hydrant, Datadog, Honeycomb, Komodor, Postman, and Tableau. Knowledgeable and comfortable working with Copilot and other LLM tools to assist in troubleshooting and code fixes. What Cowbell brings to the table: Employee equity plan for all and wealth enablement plan for select customer facing roles Comprehensive wellness program, meditation app subscriptions, lunch and learn, book club, happy hours and much more Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment Equal Employment Opportunity: We are committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Cowbell is a leading innovator in cyber insurance, dedicated to empowering businesses to always deliver their intended outcomes as the cyber threat landscape evolves. Guided by our core values of TRUE—Transparency, Resiliency, Urgency, and Empowerment—we are on a mission to be the gold standard for businesses to understand, manage, and transfer cyber risk. At Cowbell, we foster a collaborative and dynamic work environment where every employee is empowered to contribute and grow. We pride ourselves on our commitment to transparency and resilience, ensuring that we not only meet but exceed industry standards. We are proud to be an equal opportunity employer, promoting a diverse and inclusive workplace where all voices are heard and valued. Our employees enjoy competitive compensation, comprehensive benefits, and continuous opportunities for professional development. For more information, please visit https://cowbell.insure/.

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1.0 - 2.0 years

3 - 16 Lacs

Amravati

On-site

What You Will Do: Infrastructure Automation: Design and implement automated solutions for deploying, managing, and scaling infrastructure using Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or Ansible. CI/CD Pipeline Management: Build, manage, and optimize continuous integration and continuous deployment (CI/CD) pipelines using tools like Jenkins, GitLab CI, CircleCI, or GitHub Actions to automate testing, building, and deployment processes. Cloud Infrastructure Management: Design, configure, and manage cloud infrastructure (AW) to ensure efficient, secure, and scalable deployment of applications. Containerization & Orchestration: Implement and maintain containerized solutions using Docker and manage container orchestration using Kubernetes, Docker Swarm, or other container management systems. Monitoring & Logging: Set up and manage monitoring and alerting systems using tools such as Prometheus, Grafana, ELK Stack, or Datadog to ensure application performance, uptime, and security. Security Best Practices: Work with security teams to ensure best practices are followed, including the implementation of security controls and the management of access permissions, identity and access management (IAM), and encryption of sensitive data. Disaster Recovery & Backup: Implement and maintain disaster recovery solutions and backup strategies to ensure high availability and reliability of the infrastructure. Collaboration: Work closely with developers, system administrators, and other teams to improve deployment processes and troubleshoot infrastructure-related issues. Cost Optimization: Monitor resource usage in cloud environments and optimize costs by managing cloud infrastructure and scaling as necessary without compromising on performance. Version Control: Oversee version control systems (Git) to manage codebases, collaborate with developers, and ensure proper release management procedures are followed. Key Skills & Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 1-2 years of hands-on experience in DevOps, Cloud Infrastructure, or related fields. Cloud Platforms: Solid experience with AWS and its key services (EC2, S3, RDS, ECS, Lambda, etc.). CI/CD Tools: Hands-on experience with CI/CD tools like Jenkins, GitLab CI, CircleCI, or GitHub Actions for automating deployment pipelines. Containerization: Expertise in Docker for containerizing applications, and experience with Kubernetes or other container orchestration tools like Docker Swarm or OpenShift. Infrastructure as Code (IaC): Proficiency in tools like Terraform , CloudFormation , or Ansible to automate infrastructure provisioning and configuration. Scripting Languages: Proficient in scripting languages such as Bash , Python , or Go for automation and system administration tasks. Version Control Systems: Strong knowledge of Git for version control, code collaboration, and release management. Monitoring and Logging: Experience setting up and using monitoring and logging tools such as Prometheus , Grafana , ELK Stack , Datadog , or New Relic . Security Best Practices: Familiarity with security tools and practices, including access management (IAM), encryption, and vulnerability scanning. System Administration: Strong understanding of Linux-based systems administration (Ubuntu, CentOS, etc.), networking, and server management. How to Apply: Interested candidates are invited to send their resume and a cover letter outlining their qualifications and interest in the position to Job Type: Full-time Pay: ₹394,951.02 - ₹1,602,262.17 per year Schedule: Fixed shift Application Question(s): Which programming/scripting languages are you proficient in? Which DevOps tools and technologies are you familiar with? Which cloud platforms have you worked with? What is your experience with containerization and orchestration tools? Education: Bachelor's (Required) Location: Amravati, Maharashtra (Preferred) Work Location: In person

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5.0 years

1 - 7 Lacs

Bengaluru

On-site

R0015386 Bengaluru, KA, India Engineering Full-time Job Description We’re looking for a Senior Platform Engineer to join our Data Division, where you’ll work alongside a small but experienced team to scale and operate our internal data platform. This platform powers everything from application development to analytics and integrations, and your job will be to help make it more reliable, scalable, and easy for other engineers to use. You’ll spend your time building automation, supporting production systems, and improving how our engineering teams interact with data infrastructure. If you enjoy working with cloud-native services, improving operations, and building tools that simplify life for other developers, this role is a great fit. What You’ll Do: Help build and operate our internal data platform, supporting database technologies including SQL NoSQL, data processing technologies, and data storage systems used across the company. Develop automation, tooling, and reusable components that enable other engineers to self-serve database resources and manage data infrastructure more easily. Contribute to the reliability and scalability of production systems by building resilient deployment patterns and participating in incident response. Write infrastructure-as-code (Terraform) to provision and manage cloud resources in a consistent, automated way. Partner with senior engineers to improve observability and monitoring across our data systems, and to define SLAs/SLOs. Participate in technical design discussions and code reviews, gaining exposure to platform architecture and infrastructure decisions. Stay current on cloud infrastructure best practices and emerging tools, and bring ideas to the team for how we can continuously improve. What We’re Looking For: 5+ years of experience in platform, SRE, DevOps, or infrastructure engineering roles. Experience managing or supporting cloud-based databases such as PostgreSQL, OpenSearch, DynamoDB, or MongoDB. Familiarity with AWS core services (e.g., EC2, EKS, RDS, S3, IAM). Solid understanding of infrastructure as code using tools like Terraform or CloudFormation. Comfortable with tool building, shell scripting, and basic software engineering practices (e.g., Python, Ruby). Some experience with or interest in monitoring and alerting systems (e.g., Datadog, Sumologic, Honeycomb). Strong problem-solving skills, eagerness to learn, and a collaborative attitude. A growing interest in platform thinking—designing systems for other engineers, not just yourself. Experience with Kubernetes (EKS) and container orchestration is a strong plus Why You’ll Love It Here: You’ll work on a modern platform stack and have room to grow your technical and product skills. You’ll be mentored by experienced engineers while owning meaningful parts of our infrastructure. You’ll contribute to an internal platform that has a direct impact on developer productivity across the company. You’ll be part of a company building tools that help real people in construction solve hard problems. Additional Information Perks & Benefits At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs About Us Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law. If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community . Alternative methods of applying for employment are available to individuals unable to submit an application because of a disability. Contact our benefits team to discuss reasonable accommodations.

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7.0 years

4 - 10 Lacs

Bengaluru

On-site

7 - 9 Years 1 Opening Bangalore Role description UST Designation: Lead II - Software Engineering Requirement name: Software Engineering (C# .NET) Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at . Required Skills & Qualifications Key Responsibilities: To act as a lead, coach and mentor to other team members Lead User Story refinement meetings to ensure stories are understood and decomposed adequately Lead design of complex features as required To design, develop and/or maintain all aspects of software developed by the Informatics Department. To provide code and supporting documentation in accordance with the Software Development Processes and codes of practice. To collaborate with stakeholders on software and technical issues. To act as technical expert for coding, process and best practices (e.g. adherence to Definition of Done) and effectively communicate this to the team Collaborate across teams to improve working practices and skill levels To carry out all responsibilities in accordance with the Quality Policy and all applicable procedures Qualifications : Extensive knowledge and proven experience as a software developer, with exposure to elements of our back end technology stack (C#, .Net). Front-End JavaScript Frameworks, especially Angular Good experience working with Amazon Web Services, Microservices, API development Knowledge and application of software engineering practices (e.g. Unit testing, TDD, CI/CD, SOLID, BDD etc.). Proven ability to lead design and development of complex features Proven ability to work as part of an Agile delivery team. Ability to analyse and solve problems. Excellent communication and team working skills. The following criteria are desirable, but are not essential since training will be provided for you: Continuous delivery, with pipelines implemented in Kubernetes, Docker Experience implementing and maintaining Datadog Experience using GitHub and GitHub Actions Behaviour Driven Development (BDD), with Gherkin & SpecFlow Atlassian Jira, Confluence & JFrog Artifactory Software security best practices and implementation (e.g. OWASP, PKI, X509 Certificates, TLS) Software development for regulated environments (e.g. IVD / Medical devices) Skills: C Modeling, C++, TLM, System C, Linux What we believe : We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills Docker,Datadog,Github About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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5.0 years

4 - 8 Lacs

Bengaluru

On-site

R0015298 Bengaluru, KA, India Engineering Full-time Job Description We’re looking for a Senior QA Engineer (Performance Testing) to join Procore’s Product & Technology QA Engineering Team in India. In this role, you will be responsible for designing, executing, and scaling performance and load tests for critical systems to ensure our platform delivers reliable and high-performing experiences to millions of users worldwide. You should be detail-oriented, analytical, and self-driven, with the ability to work in a fast-paced environment with cross-functional teams across various domains and locations. This role will focus on performance testing of web applications, APIs, and backend services, and will play a key part in performance tuning and capacity planning. Procore software solutions aim to improve the lives of everyone in construction, and our Product & Technology team is the driving force behind our innovative, top-rated global platform. We’re a customer-centric group encompassing engineering, product, design, data, and business systems. This position reports into the QA Manager and will be based in our Bengaluru offices. We’re looking for someone to join us immediately. What You’ll Do: Design and develop robust performance test plans and strategies for backend services, APIs, and web applications. Execute load, stress, endurance, scalability, and capacity tests to validate system performance. Analyze test results, identify bottlenecks, and work closely with development and infrastructure teams to resolve performance issues. Establish performance benchmarks and monitor performance regressions across releases. Integrate performance testing into CI/CD pipelines to enable shift-left performance validation. Collaborate with cross-functional teams including developers, DevOps, product managers, and business stakeholders to define non-functional requirements and acceptance criteria. Contribute to performance optimization and tuning initiatives, and support root cause analysis for production performance incidents. What We’re Looking For: 5+ years of experience in performance engineering or software quality assurance with a strong focus on performance testing. Strong experience with performance testing tools such as JMeter, Gatling, Locust, or k6. Solid understanding of system architecture, distributed systems, and cloud-native applications (preferably AWS or GCP). Strong analytical and debugging skills to diagnose performance issues at different layers (app, database, network). Experience with APM tools like New Relic, Datadog, or Grafana for monitoring and profiling. Proficiency in scripting languages such as Python, JavaScript, or Groovy to automate test workflows. Working knowledge of CI/CD pipelines and integrating performance tests into Jenkins, GitHub Actions, or similar systems. Familiarity with Kubernetes, Docker, and microservices architecture is a plus. Excellent written and verbal communication skills; able to articulate technical details to both technical and non-technical audiences. Additional Information Perks & Benefits At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs About Us Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law. If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community . Alternative methods of applying for employment are available to individuals unable to submit an application because of a disability. Contact our benefits team to discuss reasonable accommodations.

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0 years

0 Lacs

Bengaluru

Remote

Job Description Job Description : Software Engineer - DevOps Location - Bangalore, India DESCRIPTION Ensuring alignment across applications development and IT operations support teams, automating processes, ensuring smooth deployments, and optimizing infrastructure for efficiency and reliability is a key enabler for Zendesk customers. Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. Working as part of our Professional Services function, DevOps Engineers will be responsible for designing, implementing, and maintaining tools and processes for continuous integration, delivery, and deployment of software and infrastructure while also ensuring the reliability, security, and performance of our infrastructure. KEY RESPONSIBILITIES Develop, deploy, and manage infrastructure using Terraform and ArgoCD to automate infrastructure provisioning and management on Amazon Web Services (AWS). Develop and maintain continuous integration and continuous deployment pipelines to automate application software building, testing and deployment into Amazon Web Services cloud based on GIT Actions. Develop, configure and maintain a wide range of services on Amazon web services cloud platforms for IaaS and PaaS layers. Monitor performance, automate reporting, configure alerts, identify bottlenecks, and implement solutions to improve efficiency and reliability. Keep abreast of latest security best practices and CVEs to protect our infrastructure and applications. Implement and maintain security best practices with continuous monitoring and improvement. Containerize custom application software based on java and python, with development and maintenance of helm charts and repositories for the container deployment. Troubleshoot and resolve issues in development, testing, and production environments from a deployment and runtime execution perspective. Work with Datadog, Sentry and CloudWatch for setting up alerts and automation. Create and maintain clear and concise documentation for all infrastructure and software deployment procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Experience in setup, configuration and maintenance of managed services on Amazon Web Services cloud platform including key areas like IAM, IaaS and PaaS services. Proficiency in scripting languages like Bash, Helm and Terraform for provisioning, maintenance and automating of infrastructure tasks. Experience with using GITHUB for IaC scripts. Familiarity with Python is a preferable bonus. Proficiency in building CI/CD (Continuous Integration and Deployment) pipelines based on GITHUB Actions and ArgoCD. Proficiency and knowledge of Docker for containerization and Kubernetes for orchestrating containers for building and deploying scalable applications. Familiarity on monitoring and observability frameworks using tools like Prometheus, Grafana, or the ELK Stack is crucial for ensuring application health and performance. Familiarity with database technologies and SQL is beneficial for managing databases and interacting with applications. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the DevOps domain is essential. DevOps engineers need to be able to effectively communicate with developers, architects, operations teams, and other stakeholders Work Location & Hours Expectations: We recommend being in the office 2 to 3 times per week to foster collaboration and teamwork. However, flexibility is provided based on business needs Working hours may need to be adjusted to match customer time zones where necessary, ensuring effective communication and project delivery Willingness to accommodate customer and company needs in terms of working timezones is essential along with flexibility to provide on-call support when required. Work Experience: Around 5 to 7 years of total experience. Must have experience on DevOps, Kubernetes infrastructure (EKS) on AWS along with experience in setup, configuration on monitoring AWS cloud infrastructure Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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5.0 years

6 - 8 Lacs

Bengaluru

On-site

Why join Stryker? Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific. Job description We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific. Who we want: Analytical problem solvers . People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity. Curious learners . People who seek out cutting-edge research and information to expand and enhance their ability to develop new ideas into reality. Goal-oriented developers . Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions. Effective communicators . People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams. Goal-oriented orchestrators. People who can effectively coordinate and prioritize skilled employees toward the right activities that lead to success. Position Description : Vocera, now a part of Stryker, is looking for an experienced Software Engineer to join the Edge Clinical Workflow team. In this role, you will play an important role in supporting our Platform by working on a wide range of tools and technologies that are the foundational blocks of our product. What you will do: Responsibilities: Apply technical knowledge and problem-solving methodologies with a focus on improving the data and systems running at scale and ensuring end-to-end monitoring of applications. Consider upstream/downstream data and systems or technical implications Execute making significant decisions for a project consisting of multiple technologies and applications. Be a team player and assist other team members as required. Adds to a team culture of diversity, equity, inclusion, and respect. Work on software upgrades to modernize infrastructure and eliminate technical debt. Troubleshoot customer issues by being a part of the L3 production support rotation. Work on bug fixes, features, and upgrades to assist the application development team if needed. Improve observability and reliability of the Edge Clinical Workflow platform. Capabilities and Skills: Hands-on application development experience with Java or Kotlin. Strong knowledge of one or more infrastructure disciplines such as networking and telephony, observability, site reliability engineering, deployment and integration, scaling, and resiliency. Ability to investigate and resolve customer issues by breaking down technical problems and barriers. Hands-on experience with Terraform or other infrastructure as code technologies. Knowledge of Observability tools a plus (Datadog, Grafana, Dynatrace, Splunk, etc.). Experience working on the support of products/interaction with internal and external customers. Knowledge of databases is a strong plus (AWS Aurora preferred). Hands-on experience with CI/CD pipelines. Hands-on experience with GitHub and code reviews. Ability to multitask and learn new tools and technologies as required. Strong communication skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams. Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds. Strong self-starter with a drive to develop knowledge in additional domains, tools, and technologies as needed. Knowledge of Agile development methodology and hands-on experience with tools like Jira & Confluence. Minimum and Preferred Qualifications: Bachelor’s degree in computer science, Engineering, or a related field. 5+ years of work experience in technology with hands-on development experience in Java or Kotlin. 3+ years of experience on a major public cloud platform (AWS preferred). Knowledge of Networking protocols (CUCM and/or certification like CCNP preferred. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

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0 years

3 - 7 Lacs

Bengaluru

On-site

Job Requirements Roles & Responsibilities: Responsible for conducting Load/Stress/Endurance tests and determine how different products perform under a particular workload. Validate and verify Scalability, Reliability and Resource usage for applications. Gather requirements and create test scripts for assigned scenarios. Maintain and update performance test scripts as per test scope. Identify Performance bottlenecks related to Server response time, throughput, network latency, failures etc. creating performance bug reports and tracking. Support development teams by reproducing performance related issues. Required Skills (Technical Competency): Expert into K6 scripting Experience with Git, Jenkins, Kubernetes, Docker etc. Exp in perf monitoring tools – New relic, Datadog, Splunk etc. Knowledge with all Phases of performance testing, test types and Scripting, Execution and analysis. Experience with performance testing for multiple protocols. Hands on experience in one coding language like Java/Python/JavaScript/Go/Scala Experience with testing complex multi-tiered applications. Strong working knowledge of all Performance testing concepts Strong knowledge of at least one Monitoring Tool like New Relic/Datadog/Dynatrace/AppDynamics . Knowledge of Reporting tools and listeners Good to have Skills: Working Experience with AWS / Azure. Performance tuning knowledge on one of the databases like MySQL, Postgres, SQL server, Oracle etc. Experience in heap and thread dump analysis and JVM tunning. Ability to complete assigned activities independently with minimal supervision.

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5.0 years

4 - 8 Lacs

Noida

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Oversee and report on project status, assemble project teams, and help to define assignments against defined schedules and milestones Continuously work to improve the reliability, stability, and performance of the digital platforms by overseeing the implementation of fully automated telemetry, observation, & applied intelligence systems Continuously work to improve problem identification and service restoration of digital platforms by leading and overseeing efforts to define, enhance, and deliver automated alerting and response systems with intelligent, self-healing capabilities Provide periodic on-call escalations support based on established 24/7/365 support schedules Communicate and provide timely status and incident reports to Leadership Collaborate with admins and platform engineers through implementation decisions to achieve highly reliable infrastructure, systems, and integrations Provide advanced Incident Management and Problem Management support to teams, to effectively identify, remediate, and resolve issues related to platform reliability, stability, and performance through careful analysis of telemetry data and system logs Document all changes following controls, procedures and documentation standards and raises issues and concerns with recommendations for follow-up action Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s Degree in Computer Science or equivalent Azure/AWS, Microsoft, RedHat, certifications 5+ years of experience working in global organizations with the ability to effectively communicate with executives, leaders and individual contributors across the organization 1+ years of SRE experience working with telemetry, observation, self-healing solutions, and platform automation Experience with monitoring, logging & telemetry tools like Dynatrace, Splunk, Prometheus, AWS Cloudwatch, Datadog, etc. Experience with automation and tools such as (but not limited to) Jenkins, Chef, Terraform, Ansible, etc. Advanced experience in the use of the following platforms and tools: Cloud: MS Azure/AWS Cloud Collaboration & Change Management tools: Jira, ServiceNow, Cherwell, etc. Databases: (MongoDB, SQL etc.) Advanced understanding of Networking, Content Delivery Networks (CDN, e.g. Akamai, Cloudflare), and Cloud Platforms Expert in designing, creating and supporting Automation (PowerShell, Python, Ruby, AWK, SED, etc.) to run health-checks and self-healing capabilities for the platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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0 years

0 Lacs

Andhra Pradesh

On-site

Expertise in development using Core Java, J2EE,Spring Boot, Microservices, Web Services SOA experience SOAP as well as Restful with JSON formats, with Messaging Kafka. Working proficiency in enterprise developmental toolsets like Jenkins, Git/ Bitbucket, Sonar, Black Duck, Splunk, Apigee etc. Experience in AWS cloud monitoring tools like Datadog, Cloud watch, Lambda is needed. Experience with XACML Authorization policies. Experience in NoSQL , SQL database such as Cassandra, Aurora, Oracle. Good understanding of React JS ,Photon framework , Design, Kubernetes Working with GIT/Bitbucket, Maven, Gradle, Jenkins tools to build and deploy code deployment to production environments. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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5.0 years

0 Lacs

India

On-site

We are looking for a smart, resourceful, and customer-obsessed Technical Support Engineer to serve as the first line of defense when our customers face technical issues. You will play a critical role in ensuring customer satisfaction by quickly identifying, troubleshooting, and resolving product issues across our platform. This role goes beyond basic support — it requires a deep technical understanding of our product, strong communication skills, and the ability to collaborate closely with engineering and product teams. Key Responsibilities Issue Resolution Investigate, reproduce, and troubleshoot technical issues reported by customers through tickets, chats, or calls. Customer Communication Provide timely, clear, and empathetic updates to users throughout the resolution process. Documentation Create and maintain detailed support documentation, FAQs, and internal playbooks to streamline troubleshooting. Collaboration Work closely with Engineering and Product teams to escalate unresolved issues, track bugs, and prioritize improvements. Tools & Systems Use support tools (e.g., Zendesk, Freshdesk, Jira) and monitoring tools (e.g., Datadog, Sentry) to manage and track issues. Feedback Loop Act as the voice of the customer — share recurring problems, feature requests, and pain points with internal teams. What We’re Looking For 2–5 years of experience in technical support, system administration, or related technical roles Strong problem-solving skills and ability to debug APIs, logs, or platform behavior Working knowledge of Linux, networking concepts, and basic scripting (Shell, Python, etc.) Experience working with web technologies (REST APIs, databases, cloud infrastructure) Excellent communication and customer-handling skills Prior experience supporting SaaS or enterprise platforms is a plus Nice to Have Familiarity with tools like Postman, Jira, Confluence, or monitoring platforms Exposure to AWS, GCP, or Azure environments Understanding of CI/CD pipelines and DevOps workflows Experience with SQL or data investigation tools

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