Job
Description
As a Datacenter Project Success Specialist, you will play a crucial role as an individual contributor with 3-5 years of experience. Your focus will be on a subset of competencies outlined for a Practice Lead but in a more execution-focused capacity. Below are the key responsibilities and skills required for this role: **Key Responsibilities** **Technical Expertise** - Hands-on experience with core datacenter technologies including servers, storage, virtualization platforms (e.g., VMware, Nutanix), and data protection tools (e.g., Commvault, Veeam, Dell DPS). - Basic understanding of cloud integration with hybrid and multi-cloud setups and integration with platforms like AWS, Azure, or Google Cloud. - Practical expertise in virtualization (VMware) and exposure to hyper-converged infrastructures (Nutanix). - Experience in implementing and managing backup, recovery, and disaster recovery solutions. - Knowledge of network security frameworks using tools like Fortinet and Checkpoint. - Ability to implement pre-defined architectures and contribute to design discussions. **Project Execution** - Ensure successful delivery of datacenter solutions, meeting project timelines and quality standards. - Maintain accurate documentation for implementations, configurations, and customer-specific solutions. - Proactively identify and address potential project risks and issues. - Follow established methodologies (e.g., Agile, Waterfall) for project execution. **Customer Interaction** - Support pre-sales teams in assessing customer infrastructure and needs. - Provide direct technical support to resolve issues during and after project deployment. - Maintain a customer-centric approach to ensure high satisfaction levels through quality delivery and support. **Reporting and Metrics** - Track and report project performance, including status updates, milestones achieved, and challenges encountered. - Collaborate with team leads to ensure alignment with broader practice goals. **Certification and Learning** - Pursue and maintain certifications relevant to datacenter technologies (e.g., VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE). - Stay updated on emerging trends in datacenter technologies and best practices. **Key Skills And Attributes** - Proficiency in datacenter technologies and cloud environments, with hands-on experience in implementation and support. - Strong analytical skills to troubleshoot and resolve technical issues. - Ability to convey technical concepts clearly to both technical and non-technical stakeholders. - Skilled in managing multiple priorities and delivering projects on time. - Team player who works effectively with internal teams and external partners. **Qualifications** - 3-5 years of experience in datacenter implementation, technical support, or similar roles. - Certifications such as VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE, or equivalent. - Bachelors degree in computer science, IT, or a related field.,