Work from Office
Full Time
Support Project Exposure: Hands-on experience in managing or supporting initiatives that enhance application performance and operational efficiency.
Root Cause Analysis & Ticket Reduction: Experience in identifying and resolving underlying issues to prevent recurring problems and reduce ticket volumes over time.Proactive Problem Solving: Not just providing workarounds but diving deep to implement permanent fixes that address the root cause.Team & Crisis Management: Leading and motivating teams during critical situations, ensuring effective management during high-pressure events and extended support hours.
Proven experience in managing support-driven initiatives in a technical environment.
Ability to solve complex problems and drive improvements in system performance.Strong leadership skills in guiding teams through crisis moments and maintaining team morale under stress.If you're a seasoned leader ready to take on a new challenge and help drive impactful change, we'd love to hear from you!
Artech
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