Data Operator

Job Title: Data Operator Job Type: Full-Time

Location : Sector 21, Chandigarh

Reports To: Accounts Manager or Operations Head

Job Summary:

We are looking for a reliable and detail-oriented Data Operator to support our administrative and customer service operations. The ideal candidate will be responsible for maintaining accurate records, managing billing and invoicing through accounting software, and promptly responding to customer support tickets.

Key Responsibilities:

1. Record Management

• Maintain and update digital and physical files of customers, vendors, and internal departments
• Enter and verify data from source documents in a timely and accurate manner
• Create and maintain logs, databases, and trackers for internal reference

2. Billing & Accounting Support

• Generate and maintain sales and purchase bills in accounting software (Zoho)
• Perform basic reconciliation of bills and assist with calculations if needed
• Keep track of invoice payments, outstanding balances, and follow-up reminders

3. Customer Support Ticket Handling

• Monitor customer support tickets/emails and respond within defined timelines
• Coordinate with relevant departments to resolve customer issues
• Maintain logs of complaints, resolutions, and turnaround time (TAT)

4. Documentation & Reporting

• Prepare daily, weekly, and monthly summary reports for internal review
• Assist in creating documentation formats, SOPs, and filing structures
• Ensure all documents are organized and easily accessible

Skills & Qualifications:

• Graduate in any discipline (B.Com or BCA preferred)
• Proficient in MS Office (Excel, Word) and email handling
• Knowledge of any accounting software (Zoho Books)
• Basic understanding of billing and invoice management
• Strong attention to detail and organizational skills
• Good communication skills (verbal & written)

Soft Skills:

• Time management and prioritization
• Problem-solving mindset
• Team player with a customer-first approach
• Ability to work under minimal supervision

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Supplemental Pay:

• Yearly bonus

Language:

• English (Preferred)

Work Location: In person

Expected Start Date: 01/08/2025