Data Modeling

10 - 20 years

15 - 30 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Senior Data Modeler

Primary Skills

  • Data Modeling (Fact/Dimension tables, Slowly Changing Dimensions - Type 2, Partitioning)
  • Medallion Architecture
  • Erwin Data Modeler

Domain Expertise

  • Experience in modeling data for large-scale

    Call Center environments

    , including:
    • IVR (Interactive Voice Response)

    • CALLS

    • Chat interactions

  • Preferred experience with platforms such as

    CISCO

    ,

    Genesys

    , or

    Google CES

Role Overview

Responsibilities

  • Design and implement robust data models to support analytics and reporting for call center operations
  • Collaborate with data engineers and business stakeholders to translate requirements into scalable data solutions
  • Optimize data structures for performance and maintainability
  • Ensure data integrity and consistency across systems

Preferred Qualifications

  • 7+ years of experience in data modeling
  • Strong understanding of call center metrics and workflows
  • Familiarity with cloud data platforms (e.g., Azure, AWS, GCP) is a plus

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