Data Entry Operator

DUTIES AND RESPONSIBILITIES OF DATA ENTRY OPERATORS (CIG AND NTD)

NTD: Data entry operators are critical to the running of the business. Their strict adherence to the

systems and processes are critical for the success of the business. We expect our operators to follow

the following routine as part of their work description.

In the morning time before billing the following processes need to be completed.

 Ensure that outstanding for the day is checked and acknowledged by the DS. To resolve the

Issues highlighted by the DS upon hand over during the meeting in the Morning. A signed

copy of the outstanding handed over to the salesman and duly acknowledged by him should

be carried for the morning meeting

 Ensure GR's after delivery of previous are-defined route (as per the calendar prepared) are

checked and received. At this step the DEO is expected to check if all GR's as per summary

are returned back and are checked for outlet sign and seal. Any instance of shortage too

needs to be highlighted to the manager during the meeting for follow up. DEO to sign in

book maintained by the delivery team of the concerned DS to ensure transparency that

Delivery team has returned the GR's to the DEO.

 Ensure that previous day's salesman's collection and returned gr's are tallied with the

original signed outstanding of the ds. This step is critical to ensure the following:

1. Full paid GR's (hence no unreturned GR's)are fully paid as per collection statement

2. Partially paid GR's are checked and the portion paid by the outlet is paid as per

collection.

3. Except for fully paid cases/cheque received cases balance GR's are returned by the

OS for re-filing and avoiding misuse by the field force.

 Ensure that the Outstanding for the next day is checked between System Os and Physical GR

Outstanding available and kept ready for disbursement and acknowledgement to the 05.

During the checking any action points like follow up on short delivery, damage pending or

sales return pending cases are so be resolved with the support of Riya ma’am and Elizabeth

ma’am

 Ensure dally that all returns/credit adjustments/damage adjustments received are up to

date and are not pending

 Dally noon meeting with Riya ma’am to check if above actions have been completed and to

escalate issues.

 Inform and act upon missing GR's at the earliest. I inform immediate manager during daily

meeting. GM during and Elizabeth ma’am during weekly meeting. Inform Proprietor in case

above matrix does not yield any result.

 Always File the GR's received and maintain under lock and key. It should not be accessible to

anyone else apart from the DEO and the Manager in charge.

 Maintain vouchers for all additional benefits given to outlets outside the bill. For all credit

adjustments there should be a corresponding voucher received and this needs to be tracked

and filed as per the pre-defined list circulated.

 Understand the significance of 3 bill copies and maintain the 3rd copy. At no cost take extra

bill copies, bill amendments/cancellations without prior permission. collection.

 Start billing only after entering outlet collection.

 Ensure no violation of credit norms.

 Ensure no discrepancy in billing name and delivery.

 Ensure dally collection both cash and cheque (as per mail circulated) with no pendency Work

discipline, timing, ethics to be focused

 Training review to be conducted. Improve your abilities and be an all-rounder.

 Follow up with customers, initiatives like improving launch performance, DS efficiency.

loyalty conversions will merit additional incentives.

Job Type: Full-time

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Language:

• English (Preferred)

Work Location: In person

Application Deadline: 13/07/2025