Data Entry and Customer Service

Job Description

Job Title: Data Entry and Customer Service Representative Location: Tirupati Job Type: Full-Time About the Role: We are seeking a detail-oriented and proactive individual to join our team as a Data Entry and Customer Service Representative. In this dual role, you will be responsible for accurately entering and maintaining data across various platforms while also delivering excellent support to our customers through various communication channels. Key Responsibilities: - Enter, update, and maintain accurate data in systems and databases - Review data for errors and correct any inconsistencies - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Provide information about products/services and resolve customer issues efficiently - Maintain detailed records of customer interactions and transactions - Collaborate with other teams to ensure customer satisfaction and data integrity - Adhere to data privacy and company policies at all times Qualifications and Skills: - High school diploma or equivalent; associate or bachelor’s degree is a plus - Proven experience in data entry or customer service roles - Strong attention to detail and high accuracy in data management - Excellent verbal and written communication skills - Proficient in Microsoft Office and data entry software - Ability to multitask, prioritize, and manage time effectively - A positive attitude and strong work ethic Preferred Attributes: - Experience with CRM systems or ERP platforms - Multilingual abilities are a bonus - Prior work in a fast-paced, customer-facing environment How to Apply: Interested candidates are encouraged to send their resumes to venkataashok.hr@ytmsindia.org or contact at 8688400273. Please include "Job Role" in the subject line. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Language: English (Preferred) Tamil (Preferred) Hindi (Preferred) Location: Tirupati, Andhra Pradesh (Preferred) Work Location: In person