Job
Description
Responsible for (or support) the activities done by the CoE for R&D and ISC in alignment with the MDM Roadmap. Drives R&D and ISC standardized End to End Processes and Tools around MDM to Improve Quality of Delivery, Optimize Cost to Serve, Control & Compliance, and Enhancing Customer Experience. Support the MDS CoE Team Lead to build an R&D and ISC MDM roadmap Support the scope and activities of projects and processes and ensures execution Responsible for (or support) implementing proper preventive/detective controls for the CRUD activities of MDS Operations for R&D and ISC Manage escalation process of R&D and ISC issues or support the resolution of issues raised by business to the CoE Act as a change agent and communicator for MDS, enabling continuous commitment for and awareness of MDM IM touchpoint, driving R&D And ISC master data standardization, organizational and system alignment Continued focus on innovation and standardization to drive down total cost-to-serve and enhance customer satisfaction through improved quality of processes in R&D and ISC domains Foster communication and teamwork within, and across, organizational boundaries Ability to analyze, design and implement the need for MDM in high complexity landscapes, both from system perspective and organizational perspective for the R&D and ISC domains Ability to utilize metrics to identify opportunities for service improvement Excellent analytical and problem solving skills Customer service mindset with excellent customer service skills Ability to build working relationships and foster communication with internal customers within, and across, organizational and geographic boundaries Capable of managing multiple complex assignments including the ability to plan, assign and direct work Capable of managing assignments in a dynamic environment with ever-changing priorities Capable of coaching teams, possibly located remotely Ability to understand change management and drive to resolution with experience in large company in a complex and international environment International mindset and intercultural skills Post-Graduation in Business Administration, Accounting, Finance, Economics, IT or equivalent work experience Minimum 10 years overall experience with 8 years experience in MDM-related function, supporting R&D and ISC SAP experience required, preferably with product domain knowledge Knowledge on master data, transactional data and an understanding of SAP manufacturing data objects i.e. Material Master, Bill of Materials, Production Version, Routing etc. Experience in Product Vision & OMP tooling, or similar, a plus Experience in data quality, data governance and data cleansing is preferred Ability to deliver quality work within strict deadlines while managing multiple priorities and acting with a sense of urgency Very good communication skills must be able to discuss the requirements effectively with stakeholders, the external teams, and with internal teams Continuous Improvement focused, relevant CI certification a bonus Experience in Project Management, with supporting certification preferred Experience in Alteryx, PowerBI and/or dashboarding skills are preferred Advanced interpersonal and cultural skills including fluent English, with any other important language(s) an advantage. Experience in complex IT system environments as key user Experience in complex business environments with multiple stakeholders, including service providers for both IT as organizational/process capabilities Leverages business understanding and its requirements to run MDM operations with the right level of controls in place Keeps deadlines and produces high quality output Fosters a constructive dialogue with support functions and key stakeholders Strong communicator Interested Share cv on dhanashree.chitre@weareams.com
