Cybersecurity Senior Analyst – Illumio

This is a long-term contract position with a global Infrastructure services company.

Job location: Bangalore

Work Mode: On-site (5 days a week)

Job Type: Long-term contract

Years of Experience: 3-5 years of relevant experience

Ideal Profile:

• Ensure service quality, customer relations, service strategy, and implementation of new functionalities
• Onboarding new applications and new customers with Start-up assistance and Validation of the adequacy of the solution
• Monitoring and analysis of PCE alerts on the console
• Monitoring VENs
• Ensure continuity and recovery of the IT PCE service
• Ensure support tasks
• Helping with troubleshooting/alerts, malfunctions, and support for the use of the solution/ end users
• Maintain documentation
• Manage capacity management
• Software update of PCE and VENs
• Manage the life cycle of the product (end of support, compatibility...)
• Manage safety rules for GTS flows
• Reporting
• Reviews/control of the rules implemented by the business
• Respond to an audit request
• Managing support (L1, L2, L3 requests, incidents, and changes), administration, and engineering of the Trend Micro Deep Security solution
• Analysis of console alerts
• Error message analysis on the DSM console
• Activating/deactivating specific rules
• Ensure production and development platforms stability and performances.
• Follow licenses (per server)
• Guaranty service availability (24/7), including monitoring, management of disaster recovery plan, infra weekends planned operations, and on-call.
• Experience with Illumio’s solution would be a plus.
• Experience on UNIX/Linux systems is mandatory.

Resposibilities

• Manage capacity management
• Software update of PCE and VENs
• Manage the life cycle of the product (end of support, compatibility...)
• Manage safety rules for GTS flows
• Reporting
• Reviews/control of the rules implemented by the business
• Respond to an audit request
• Managing support (L1, L2, L3 requests, incidents, and changes), administration, and engineering of the Trend Micro Deep Security solution
• Analysis of console alerts
• Error message analysis on the DSM console
• Activating/deactivating specific rules