Jobs

Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Guru AI insights for smarter career decisions

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Nagaon
>
Flipkart
>
CX Buddy

CX Buddy

Flipkart

1 - 5 years

1 - 3 Lacs

Nagaon

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Handling Team Handling Solving Queries Escalations Complaints Operational Support Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. End to end ownership of ensuring stellar Customer Experience by driving key business metrics. 2. Reduction & resolution of Customers grievances within the stipulated time by co-ordinating cross functional stakeholders. 3. Establish process governance for the happy flow of shipments to the customers doorstep. 4. Identify customers dissonances/improvement opportunities and partnering with business to recommend business. 5. Operational knowledge of logistics / Courier/ SCM . 6. Skill & knowledge of operating ERP used in logistics/Courier. 7. Should know computing skills especially reasonable knowledge of MS Office.

More Jobs at Flipkart

Operations Executive(MIS Executive)

Bengaluru

1 - 5 yrs

INR 1 - 3 Lacs

Hiring of Senior Manager (GM)Warehouse Operations Hyderabad - Flipkart

Hyderabad

10 - 20 yrs

INR 25 - 32 Lacs

Mis Executive

Guwahati

Experience: Not specified

INR 1 - 2 Lacs

Assistant Manager- Losses

Bhiwandi, Kalyan/Dombivli, Mumbai (All Areas)

5 - 10 yrs

INR 8 - 11 Lacs

Team Lead

Bengaluru

1 - 5 yrs

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Handling Interview Now

Flipkart

www.flipkart.com

E-commerce

Bangalore

30,000+ Employees

413 Jobs

Key People

Kalyan Krishnamurthy

CEO
Rajesh Magow

Co-founder & CEO - India Operations
Nidhi C. Agarwal

Chief Financial Officer
Sandeep Karwa

Chief Technology Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

CX Buddy

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Flipkart

Mock Interview

RecommendedJobs for You

CX Buddy

BPO Associate

Student Counsellor

Customer Support Executive -(Immediate joiner )

Customer Success Associate

Customer Success Associate

Tele Sales Executive - Telugu Voice Process

Customer Relationship Executive

Customer Support Specialist

Senior Customer Support Executive

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Contact Us

Search

Profile

Bookmarks

Personal Settings

CX Buddy

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Flipkart

CX Buddy

Mock Interview

RecommendedJobs for You

CX Buddy

BPO Associate

Student Counsellor

Customer Support Executive -(Immediate joiner )

Customer Success Associate

Customer Success Associate

Tele Sales Executive - Telugu Voice Process

Customer Relationship Executive

Customer Support Specialist

Senior Customer Support Executive

AI Job Matching Summary

Pros

Cons

Summary