Posted:1 day ago|
Platform:
On-site
Full Time
Make outbound calls to potential or existing customers to inform them about products, services, or offers.
Handle inbound queries and provide accurate information to customers.
Maintain customer records and update the database regularly.
Follow communication scripts when handling different topics.
Identify customer needs and suggest suitable products or services.
Build and maintain positive relationships with customers to ensure repeat business.
Achieve daily and monthly call/lead targets.
Report customer feedback, complaints, and trends to the supervisor.
Good listening and persuasive skills.
Basic computer knowledge (MS Office, CRM tools, etc.).
Ability to work in a target-driven environment.
Customer-centric attitude
Positive and energetic personality
Time management and multitasking skills
Team player with problem-solving ability
Competitive salary + incentives/commissions
Training and skill development opportunities
Friendly and supportive work environment
THATHWAMASI INFOTECH PRIVATE LIMITED
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